Q: Are there enough supplies for 2 kids to use this box or should I get a 2nd subscription?Asked by Mark A., September 2020
We've different plans depending how many puzzles you need per month.
You may start with 2 themes / mo to receive 2 unique puzzles every month.
Q: When is my subscription billed?Asked by Mark A., September 2020
Our billing will start once you make payment for your 1st box.
Q: When is my subscription going to be shipped?Asked by Mark A., September 2020
Our boxes will ship out within 3 business days upon successful billing.
Subsequent boxes will be shipped on the same date as your first box.
Q: What is the last day that I can subscribe to get this month's box?Asked by Mark A., September 2020
We do not impose cut-off date. You may subscribe at any date to get the month's box.
terrible product
Thanks for your feedback. We're sorry to hear that the product is not working well.
We’re a small business and we thrive on feedback like yours to improve our products. With that said, we'd be grateful if you can drop us an email via Cratejoy & provide us with additional details regarding your product experience so that we can further improve on it.
Thanks again!