Picture and board books for kids 0-6 delivered monthly. Give the gift everyone feels good about!

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Excellent Customer Service

Jul 03, 2020
Melissa C.
2 Reviews
Subscribed for 12 days
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We got the picture book subscription and neither of the books (Crunch, Nipper and the Lunchbox) that came were very interesting or engaging for my 3 and 5 year old sons. I might of checked them out from the library because the covers and illustrations were nice but I never would have bought either book to put on my shelf to read again and again. We subscribed to several book crates and this was one of the ones we ended up canceling because we liked another much better.

EDITED TO ADD: I was promptly contacted by staff after my honest review and offered two new books to try from their subscription service. They were very gracious and wanted me to be satisfied with my purchase. I am awaiting the new books and will update my review when they arrive. Thank Elephant Books for caring about your customer.

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Elephant Books said...Jul 03, 2020

Thanks for taking the time to provide feedback regarding the books you received. We’re very sorry that you were unhappy with the titles we selected. While we strive to identify interesting and unique reads that will appeal to children and their parents and received some great feedback on these two authors, we realize certain books may not always appeal in the same to way to our readers. We’ll reach out to you privately to see if we can send you some alternate titles, or if you’d like to take advantage of our standard 30-day money-back guarantee.

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