As yet, I've not had the problems of the previous reviewer. I received my first box in December which consisted of a pair of feather dangling-type gold earrings and and, as an added first subscription gift, , they included a most unusual and fascinating bracelet.
My January box arrived 2 days ago and contained a very lovely delicate necklace with an Egyptian motif. It had red enamel "stones: in the center and i was very pleased with it. When i put it on however, a link just plain broke! I contacted the company and, per their request, sent them a photo of the broken necklace, I am waiting to see how they handle this matter.
In the interim, i have purchased a lovely gold cuff bracelet from their site and awaiting it's arrival.
Except for those feather earrings, i have been very pleased with the unusual, classy pieces they carry.
I've had no mail delivery problems at all.