Empress Mimi
Treat yourself to lingerie fit for a #Queen with Empress Mimi Lingerie 👑✨
- Category: Subscription Boxes for Brides
- Frequency: Monthly
- Feedback: 79 Reviews
- Custom designed gift boxes
- Easy returns & exchanges
- Cancel any time
- Each piece lovingly designed in London to make the woman receiving the box feel like a #Queen
- Lingerie as comfortable as it is sexy
Questions
Q: Hi I’m a 38C and a UK 16. Could you tell me what size to go for please?Asked by Laura M., June 2020
Q: What size would i be if I'm a 38DDAsked by Jessica C., May 2020
Q: I'm a 32I would I be able to order the lingerie?Asked by Susan T., November 2020
Q: I have just ordered the Queen Box and am wondering how it comes packaged? I want it to be a surprise so am hoping it doesn't mention lingerie anywhere on the box! Asked by Rebecca B., July 2020
Hi Rebecca! Thank you for getting in touch and for shopping with us <3
The lingerie itself always comes in custom designed gift packaging - you can check out some of the examples on our instagram page @empressmimilingerie. However, please rest assured that the packaging is delivered in a mailing bag which doesn't give anything away (many of our customers get their items delivered to offices etc). Hope this helps!
Empress Mimi reviewsReviews
Write a Review4.1
Average Subscriber RatingLOVE - Perfect antidote to #2020
Nov 15, 2020
Athena R.
Ugh cutest packaging ever. Truly feels like Xmas every month at my house. Perfect antidote to #2020.
Lingerie designs are divine - this is not your basic b**** Victorias Secret. Super original, and they throw in silk and natural fabrics in frequently for good measure. Got this as a gift originally and continued my own subscription once that one ran out becau I am addicted!
Verified Purchase
Quick Intl Ship & Adjustable Everything!
Oct 06, 2020
Heather R.
It seems Covid has impacted many other shipments to the US but that was not my experience! I think people can be "Amazoned", we expect things next day (I know I do). But my shipments came quicker than expected. (US West coast.)
Since the items on the site were so beautiful, I ordered two sets before placing my subscription box. I received it within 2 weeks! To my surprise, my subscription box the week after. :)
...but FINALLY a lingerie company who understands that not everyone is the same size...while wearing the same size! The fully adjustable tops and bottoms are awesome! (Normally, I have to cut and sew my straps back on after removing three inches.)
Thank you for making feeling beautiful effortless!
Verified Purchase
Quick shipping and amazing quality!!!
Nov 12, 2020
Nora G.
Pleasantly surprised how quickly my first box arrived! The quality and unique design of the items are amazing, I cannot wait for next month’s goodies - nor can my man ;)
Verified Purchase
Highly satisfied!
Sep 29, 2020
Teanna L.
I loved everything from the box that it came in to the detail on the lingerie. I was so excited to try it on and show it off for my fiance. He loved it as well and asked me to keep the subscription. I'm satisfied.
There was a minor issue with tracking, and with COVID delaying deliveries it made me anxious that I couldn't track the shipment. Very minor issue.
Verified Purchase
Worth way more than what I’ve paid!
Nov 17, 2020
Railay S.
My box arrived quickly even though most my online shopping is delayed due to the COVID situation. The package was beautifully presented and I felt like I am opening a gift from a secret admirer :) loved my first set - feels like luxury, it’s comfortable and well made, can’t keep my hands off it the material is so nice!! The design is sexy and sophisticated and I can’t wait for the next one!
Verified Purchase
doesn't give you what they say!
Jan 05, 2021
Tim R.
despite paying for the 'empress box' I received just a single pair of top/bottoms, and seller did not respond at all when contacted. quality of products was fine, but does not deliver on their promises.
Verified Purchase
Dear Tim,
I hope you are well. My name is Lola and I am reaching out because it has come to our attention that you had issues with your purchase last December. With the intention of making our processes better, we recently moved to a new platform. And with the changes, we also encountered issues. My apologies that your order was one of the affected ones. We will take responsibility and will send you the missing items in the order ASAP - completely free of charge. Please accept our apologies for the mistake.
I also checked our shipment history and your January package is indeed an Empress Box.
Prior to this review, we were never made aware of any issue because Cratejoy never passed the emails on to...
Never got anything????????
Oct 12, 2020
Tuxedaaa C.
Never received any product but they billed me twice. 🤬
Verified Purchase
Hello there,
My sincere apologies for the inconvenience. I believe one of our customer service pixies has already been in touch with you about this issue. Hope she was able to resolve this for you.
Please do not hesitate to get in touch with us if there's anything else we can be of assistance with.
With kind regards,
Isabel
Missing Orders
Dec 01, 2020
Nicole S.
I purchased 3 boxes and only received 1. Contacted the seller and still no answer after a month. I really enjoyed the only box I received and would love for them to send the other boxes I paid for instead to a refund, if I could even get ahold of them. By the way they don't have tracking numbers for your shipment.
Verified Purchase
Hello Nicole,
My sincere apologies for the inconvenience. I believe one of our customer service pixies has already been in touch with you about this issue. Hope she was able to resolve this for you.
Please do not hesitate to get in touch with us if there's anything else we can be of assistance with.
With kind regards,
Isabel
Stay away! No account assistance!
Oct 28, 2020
Tricia Z.
I subbed on cratejoy and received an email link to login to my account. The link never worked so I promptly contacted their support saying I couldn't get in. The first email stated they were having tech issues. I get another email with a revision, still didn't work. Then was told to reset my password. Can't reset my password as their site doesn't recognize that I have an account. Then they don't respond.
I contact cratejoy at that point stating now they are not responding. After waiting almost a week the response is that I only had an hour to cancel my order, no resolution on the login issue. By this point I told cratejoy I wanted to cancel as their customer service had utterly failed.
Now I have no idea what I am getting. I am told I can pay to return the product if I do not like it. I would stay FAR away. I joined cratejoy as I was tired of sketchy subscription box services and this has left a bad impression.
Verified Purchase
Dear Tricia,
Thank you for your feedback on the service you have experienced.
Firstly, please accept my apologies on behalf of the Empress Mimi team - we always aim to provide an excellent service so we take this kind of feedback very seriously.
I have looked into the issues you have mentioned and can see that your concern with regards to logging in was dealt with by two of our customer services staff. They confirmed that you indeed have an active subscription with us under the email address you used to make the purchase and they also provided a link with which you can login to your Cratejoy account to manage your subscription. Our staff replied less than 24 hours to your emails and suggested resetting your password...
Product has never arrived
Oct 09, 2020
James J.
I ordered 2 weeks ago and still no product. The website indicates shipping in 3-5 days ( 5-7days international). I have contacted support 2 times. No response and still no product. I am very disappointed for paying top dollar for something that has not arrived, there is no method to track the shipment, and customer support is nonexistent.
Verified Purchase
Dear James,
Thank you for your message and my sincerest apologies for the issues you have encountered. For clarity I will respond to these issues one by one.
- Unfortunately we have not been able to locate an email from you to our customer services team - I have just sent an email to the address registered for you (please check spam inbox just in case!) so we can ensure that we can continue communicating with you.
- With regards to the subscription, please rest assured that the package has been shipped and is on its way to you. We fulfil orders within 3-5 business days (please note due to the global pandemic extra safety measures have to be put in place) and...
Photos from reviews of Empress Mimi…
Past boxes from Empress Mimi…
Honey Bunny - Empress Box
Our Honey Bunny "Empress" Box comes with all the goodies you could wish for: - A slinky black bralette set (with matching panties) - Bunny ears with veil - Marabou robe - Luxury Marabou cuffs (with gold detailing) Every month is a surprise - but if there's a particular box that you would like please email our friendly customer service girl gang and they will be happy to assist in any request <3
Honey Bunny - Queen Box
The Honey Bunny "Queen" Box comes with a sexy matching lingerie set. To complete the look and for a cute twist, we include a free set of bunny ears with each order. Every month is a surprise - but if there's a particular box that you would like please email our friendly customer service girl gang and they will be happy to assist in any request <3
Honey Bunny - House of Frillies
Wave goodbye to those Bridget Jones undies and say hello to this sheer sexy little number from the Honey Bunny collection. Every month is a surprise - but if there's a particular box that you would like please email our friendly customer service girl gang and they will be happy to assist in any request <3
Foxy Cleopatra - Queen Box
The Foxy Cleopatra collection was inspired by a woman who was as gifted at ruling a Kingdom as she was in ruling the hearts of men. The Foxy Cleopatra Queen box comes with a matching luxurious bra and panty featuring a lustrous satin design on the back and stretchy luxe sheer embroidered tulle on the front
Foxy Cleopatra - Empress Box
The Foxy Cleopatra collection was inspired by a woman who was as gifted at ruling a Kingdom as she was in ruling the hearts of men. The "Empress" box features a matching lingerie set with suspender belt, nipple tassels, red lace choker & luxurious stockings for the ultimate old glamour look. Every month is a surprise - if there's a particular box that you would like please email our friendly customer service girl gang and they will be happy to assist in any request <3
Aurora
A box made for dreamy nights in <3
My Fair Daisy
Daisy theme for a Goddess. The Empress Box comes with a suspender belt, stockings, the most adorable little socks and a matching choker.
Madame X - Queen Box
Madame X - Empress Box
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