Q: Can I get the February box if I subscribe now?Asked by Melissa M., February 2021
Thank you for your question! If you subscribe now in February, you will be receiving the March box. If we have extra inventory, we will sell that month's box online as a one-time purchase, thanks!
Q: Does anyone know what the gold items are for from the December box? Asked by Regina S., December 2020
The gold items are touchless keys, made of antimicrobial brass alloy, designed to avoid high-touch, germ-ridden, public surfaces. You can use it to open doors, push elevator & ATM buttons and at the grocery store checkout. Please be on the lookout today for a box reveal email detailing the items in the box (please check your spam as well). Thanks!
Q: Just received my first box and am pleased with items, but I don't know what the gold items are for. Bottle opener? Asked by J Y., December 2020
Hi j Young,
That is great to hear! The gold items are touchless keys, made of antimicrobial alloy, designed to avoid high-touch, germ-ridden, public surfaces. You can use it to open doors, push elevator & ATM buttons and at the grocery store checkout. Please be on the lookout today for a box reveal email detailing the items in the box (please check your spam as well). Thanks!
Q: If we order after November 30th, when will we receive our box?Asked by Alexis J., November 2020
Thank you for your inquiry! Orders placed after November 30th until December 7th, will be shipped on December 8th. Please allow 1-2 business days for processing. Due to Covid-19 and the holidays, shipping may take longer than usual. :-)
I wasn't happy with the ship date of the first box but they made it right. I'm pleased with this box and can't wait for the next one.
Thank you for your review! We are glad you are enjoying the box. :-)
I feel like they are literally just cleaning out their warehouse.. This month I received 2 items that Id already received last month, and one of them was a glass jar of bath salts that was broken--imagine little glass shards missed in with the rest of the box It was bad. I originally got this as a gift for a friend, and then I had trouble cancelling after a year so I decided to just renew it fir myself.
I got a great first couple of boxes but have been disappointed since. I really hope my friend didn't have the same experience all of last year ..she would have been too polite to tell me. I don't usually complain about small stuff because so much in life is already negative but since I received this prompt in my email, I couldnt resist.
I'm sorry to hear this! We would be happy to replace anything and also look into the duplicate items you received; please send us an email with the information. Thank you!
I really liked how the box had a theme. Almost like having all products curated to one thing or room in particular. I love the whole aesthetic. Everything looks super cute and the products aren’t made cheap either. It’s all very cute and practical. I needed just about everything, good thing I waited on shopping. I wish there was a card or something to help say what everything is or where they came from but I am happy with this box.
Thank you so much for your feedback! We love that you are enjoying your box. In an effort to be more eco-conscious, we send out a description email after the box is shipped/delivered instead of a card - please check your spam folder as it may have ended up in there and add us to your contacts. Thanks again!
Really easy order process. We have really loved the produced as well. So excited to see what’s in the next boxes!
Thank you for your review! We are so glad to hear you are loving your boxes!
This is my 2nd box and I enjoyed it just as much as the first. A totally different theme with great products to try. The Essentials crate is a great way to try a wide variety of earth friendly products and make them a part of your everyday life. I have used and enjoyed every product and look forward to continuing my subscription.
Thank you so much for your feedback and are flattered to hear you are enjoying your boxes! We appreciate the support and hope you love the future themes. :-)
This is EASILY the best box I have ever tried, and that is saying something. This is a GREAT, eco-friendly, well-curated box.
Thank you so much! We are so flattered ☺️
Matcha powder-tastes great!
Glass cup/lid-nice. Still a little unsure about the lid, feels like it may come off easily.
Glass straws-haven’t used yet. Interested to see if I cannot break them😳
Hand frother-haven’t used yet since I already have one. I’m excited that I could gift it. It’s a nice set.
Thank you for your feedback, I'm so glad to hear you are enjoying your first box! Once the lid is pushed down all the way it should be very secure but if there are any issues please do not hesitate to contact us. Thanks!
The quality of everything in this box was good but I wish I’d known the months theme before I decided to order. I received a lot of items themed around exercise which doesn’t really fit my lifestyle. I feel there’s still some work to be done in terms of branding for this box to really be able to advertise what it really is.
Thank you for your feedback! Although this month's theme did incorporate a fitness aspect to it, it was to also introduce clean labeled, safe products to use when you need a daily refresh (laundry detergent, odor eliminating spray, deodorant). Hopefully you will find some use for the products in your routine, but we appreciate the feedback and will let the team know how we can improve!
My first box was very disappointing, water bottle( which I don’t need and so many boxes give) soap, deodorant, a small body spray and a cooling cloth.
I'm sorry to hear you didn't enjoy your box! Every box is centered around a new, fresh theme and this month's was to introduce clean labeled, safe products to use when you need a daily refresh (laundry detergent, odor eliminating spray, deodorant). We appreciate your feedback!
Love this box and the thoughtful theme of "Keep Clean & Carry On". I'm a clean freak but hate introducing harsh chemicals to my home/body. The hydrating sanitizer and organic soap did not leave my hands feeling dry at all. The touch free keys were also a clever addition, especially since I can never seem to get my Apple Pay to work while wearing a mask at the grocery store. You can tell that each product is carefully selected for the box, would definitely recommend!
Thank you so much for your feedback! We love that you are enjoying every one of items in the box and appreciate the support!
We curated this box to help you feel safe & protected against harsh chemicals/germs on your body and home! It features our very own Essential Living organic linen, adjustable face mask with 3 filters & pouch, a safe, nontoxic disinfectant spray from Puracy, organic hand soap and a hydrating hand sanitizer spray, both in reusable bottles from YIELD and two touchfree keys designed to avoid public, high-touch surfaces. Retail Value of Box +$80.
Sip sustainably with our reusable, eco-friendly picks of the month! This box features Essential Living's barista standard, zero-waste glass & cork cup, durable, a set of 8 pyrex-glass straws, and a milk frother/electric whisk, and Glow Flow Chef's adaptogenic, matcha latte blend. Retail Value of box +$80.
Upgrade your kitchen essentials with these eco-friendly & economical alternatives. This box includes a zero-waste dish brush set of 3 biodegradable, plant-based sponges, a bamboo dish brush & replacement head, & a bottle brush, all made with natural, sisal fibers from Essential Living, organic solid dish soap from Art Soap Life, a cedar dish tray from Whispering Willow, and a vegan, shea butter lotion & nourishing hand mask from Avry Beauty. Retail Value of box +$75
Chemicals? No sweat. Your pre and post workout routine has never been more convenient (and clean)! This box includes an organic, hypoallergenic liquid laundry detergent that specializes in removing odors while being gentle on all fabrics, a pre-treatment, odor-eliminating spray both from Stretch, along with a charcoal magnesium deodorant from Movida, a stainless steel, vacuum insulated tumbler and a travel microfiber towel from Essential Living. Retail Value of Box $85.
Relax. Refresh. Recharge. Repeat. Bring the spa home and treat yourself to a little TLC & sanity! This box includes a lovely scented, handmade soy candle from Beverly & 3rd, a candle wick trimmer/snuffer set that helps extend the life of your candle, a body dry brush made with bamboo & natural sisal fibers for intensive exfoliation from Essential Living, a non-toxic, pomegranate massage oil and a detox mineral salt soak, both from Lauryn's Garden. Retail Value of Box $86
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