Q: Just received my first box and am pleased with items, but I don't know what the gold items are for. Bottle opener? Asked by J Y., December 2020
Hi j Young,
That is great to hear! The gold items are touchless keys, made of antimicrobial alloy, designed to avoid high-touch, germ-ridden, public surfaces. You can use it to open doors, push elevator & ATM buttons and at the grocery store checkout. Please be on the lookout today for a box reveal email detailing the items in the box (please check your spam as well). Thanks!
Q: Can I get the February box if I subscribe now?Asked by Melissa M., February 2021
Thank you for your question! If you subscribe now in February, you will be receiving the March box. If we have extra inventory, we will sell that month's box online as a one-time purchase, thanks!
Q: I am literally heartbroken this subscription does not ship to UK. I loved the tumbler, whisker, matcha, glass straws box. Could someone please tell me how I could get hold of it in UK? TIA Asked by Soraya G., February 2021
Q: Does anyone know what the gold items are for from the December box? Asked by Regina S., December 2020
The gold items are touchless keys, made of antimicrobial brass alloy, designed to avoid high-touch, germ-ridden, public surfaces. You can use it to open doors, push elevator & ATM buttons and at the grocery store checkout. Please be on the lookout today for a box reveal email detailing the items in the box (please check your spam as well). Thanks!
I really liked how the box had a theme. Almost like having all products curated to one thing or room in particular. I love the whole aesthetic. Everything looks super cute and the products aren’t made cheap either. It’s all very cute and practical. I needed just about everything, good thing I waited on shopping. I wish there was a card or something to help say what everything is or where they came from but I am happy with this box.
Thank you so much for your feedback! We love that you are enjoying your box. In an effort to be more eco-conscious, we send out a description email after the box is shipped/delivered instead of a card - please check your spam folder as it may have ended up in there and add us to your contacts. Thanks again!
Really easy order process. We have really loved the produced as well. So excited to see what’s in the next boxes!
Thank you for your review! We are so glad to hear you are loving your boxes!
Matcha powder-tastes great!
Glass cup/lid-nice. Still a little unsure about the lid, feels like it may come off easily.
Glass straws-haven’t used yet. Interested to see if I cannot break them😳
Hand frother-haven’t used yet since I already have one. I’m excited that I could gift it. It’s a nice set.
Thank you for your feedback, I'm so glad to hear you are enjoying your first box! Once the lid is pushed down all the way it should be very secure but if there are any issues please do not hesitate to contact us. Thanks!
This is my 2nd box and I enjoyed it just as much as the first. A totally different theme with great products to try. The Essentials crate is a great way to try a wide variety of earth friendly products and make them a part of your everyday life. I have used and enjoyed every product and look forward to continuing my subscription.
Thank you so much for your feedback and are flattered to hear you are enjoying your boxes! We appreciate the support and hope you love the future themes. :-)
This is EASILY the best box I have ever tried, and that is saying something. This is a GREAT, eco-friendly, well-curated box.
Thank you so much! We are so flattered ☺️
The quality of everything in this box was good but I wish I’d known the months theme before I decided to order. I received a lot of items themed around exercise which doesn’t really fit my lifestyle. I feel there’s still some work to be done in terms of branding for this box to really be able to advertise what it really is.
Thank you for your feedback! Although this month's theme did incorporate a fitness aspect to it, it was to also introduce clean labeled, safe products to use when you need a daily refresh (laundry detergent, odor eliminating spray, deodorant). Hopefully you will find some use for the products in your routine, but we appreciate the feedback and will let the team know how we can improve!
My first box was very disappointing, water bottle( which I don’t need and so many boxes give) soap, deodorant, a small body spray and a cooling cloth.
I'm sorry to hear you didn't enjoy your box! Every box is centered around a new, fresh theme and this month's was to introduce clean labeled, safe products to use when you need a daily refresh (laundry detergent, odor eliminating spray, deodorant). We appreciate your feedback!
Love this box and the thoughtful theme of "Keep Clean & Carry On". I'm a clean freak but hate introducing harsh chemicals to my home/body. The hydrating sanitizer and organic soap did not leave my hands feeling dry at all. The touch free keys were also a clever addition, especially since I can never seem to get my Apple Pay to work while wearing a mask at the grocery store. You can tell that each product is carefully selected for the box, would definitely recommend!
Thank you so much for your feedback! We love that you are enjoying every one of items in the box and appreciate the support!
The finished product is not as sharp as the photos. It looks like it’s been on my key chain for years. VERY distressed.
I'm sorry to hear that! Are you referring to the touchless keys? We try to ship plastic free, using minimal packaging and apologize if that caused additional wear and tear on the product. Please email us and we'd be happy to send you a replacement. Thanks!
I highly recommend these products, they are thoughtfully curated and high quality! I especially love that products are clean and natural. Can’t go wrong with this box :)
Thank you so much, we're so glad you love the products!
Our December box's theme was "Keep Clean and Carry On." We created this box to help you feel safe & protected against harsh chemicals/germs on your body and home. It featured our very own Essential Living organic linen, adjustable face mask with 3 filters & pouch, a safe, nontoxic disinfectant spray from Puracy, organic hand soap and a hydrating hand sanitizer spray, both in reusable bottles from YIELD and two touchfree keys designed to avoid public, high-touch surfaces.