Q: Hi, Is it possible to request no earrings? I don't wear earrings. Thanks!Asked by Susan K., February 2021
Hi there - earrings are a core component of our package, and we don't curate them per customer. Thank you!
Q: Is the jewelry hypoallergenic? Asked by Linda N., December 2020
Hi Linda,
as much as we carefully pick the items thats go into our subscription box, we cannot guarantee that everything will be hypoallergenic!
Warmest,
EB Team
Q: How do I cancel my subscription?Asked by Sheila H., November 2019
Hi Sheila, we're sad and surprised to hear you didn't love your first box with us. But as we've said, its trend pieces and definitely not for everyone. It is super simple to cancel your subscription: simply log into your account on our website and under your account settings, hit cancel. Due to the nature of our business, we don't offer any refunds on already delivered products. Thanks so much for trying us out!
My 1st box was terrible. I received a headband and 2 items that I'm not sure what to do with them. I would like a refund and cancel my subscription.
Q: I'm just wondering what styles of jewelry do you have? I like classis. Stud earrings,bar necklace r, layered necklace. I don't like anything big.Asked by Sheila H., November 2019
This subscription box is fantastic! It was a gift for my sister and there’s not been one item she didn’t literally adore! And I’m happy it’s a Canadian company.
The box I received was good. There was one pair of earrings that were not my style but that's the chance that you take with a subscription box. The only thing that I was not expecting was that all the pieces would be the same type of jewelry. I thought it would be a mix of pieces.