Q: Hi, Do the items need to be returned? How? Is return shipping included in the subscription? If clothes don't fit, can they be exchanged? Thank youAsked by Marke T., November 2020
Question 1: Yes! As your child continues to grow we will ship the same number of clothes as your previous order only with the new size.
After you receive the new set, you can send back the old set with our pre-paid return label provided.
Question 2: Yes! If the clothes do not fit you can always send them back for a larger size free of charge :)
Q: When is my subscription billed?Asked by Christine S., September 2020
We typically bill on the first of every month.
Q: What king of clothes are included in the plans? Equally tops and bottoms? PJs? Jackets? Can we choose?Asked by Marke T., November 2020
Yes! You can choose what type of clothes you are looking for and we will match your needs based on our available inventory :)
Q: When is my subscription going to be shipped?Asked by Christine S., September 2020
We ship orders within 3 business days of receiving your style profile.