Q: Has anyone subscribed and received a box yet? I paid for a 3 month subscription on May 12 and have not received anything, not even a response from the seller after 3 emails. Any guidance?Asked by Bernadette C., June 2021
Hi Bernadette! Thank you for reaching out! Boxes ship out the first week of every month, so if the order is put in after the first week of the month it will ship with the next batch. My sincere apologies for the confusion. I had updated this in the listing but it doesn't appear to be updated. I will make sure this is updated to avoid future confusion. You will have your first box within the week! Thank you for your patience and feel free to let me know how this feels to you as I am always looking to find ways to improve this service. - Kayla (Fire Doll)
It says that they send out right away, then the second shipment is in the first week of the next month.
I would suggest that you contact cratejoy and tell them what has happened.
This box was amazing! I got a wick cutter which I don’t have, got extra surprises it was adorable and smells wonderful can’t wait until next months box. Only thing I wish I would have paid attention to was that they don’t come in a container it’s just a free candle.
Cutest box ever. So much inside and smells delish! Can't wait for next month😀
I love this! Everything was so well made and I even got a super nice wick trimmer. I'll be keeping this subscription.
2nd shipment received now and I still love everything. The sparkling grapefruit candle is to die for!
Oh goodness! This is the most enjoyable, lovely, magical and princess-like candle box I've ever received!! The box is well packaged, and the little goody bag makes you feel like a little princess/fairy for a day! The candles are high-quality and smell so lovely and whimsical! Highly recommend! Lovely subscription!
Oh, wow! I received my first shipment yesterday and am so pleased with what I got. The box contained a 16 oz. lavender scented candle (beautiful), a ginger scented votive (too pretty to burn), a tea light candle (it smells like Christmas), a candle wick trimmer (always wanted one) and a filled goodie bag that included 2 awesome bite-size cookies (sorry I had to share with my husband). I love candles and this box is sooooo nice. Glad I took a chance on it. I can't wait to get next month's offering.
My grand daughter loves it
This box is A+ amazing and I'm so impressed with the quality and quantity for the price. It's such a joy to open every mouth!
Nice scent but I was expecting a little bit more for what I'm paying.
Spring has sprung!! The Fire Doll Seasonal Box is a collection of hand-poured artisan candles boasting beautiful scents perfectly curated to the season. The Spring box includes two 16 oz luxury candles, a 4 pack of scented votives, and a goodie bag filled with fun hand-selected items including a special feature item by a fellow female artist/woman-owned business. This Spring's goodie bag features the amazing and massively creative FunAfraid from Champaign, Illinois!