I ordered this for my wife, she doesn’t like it and doesn’t want it. I canceled it the next day. My card was charged for the years subscription and I’m having no luck getting a refund. I’ve sent a few emails so far with no response. Ordered in the evening and cancelled the next morning. My account shows cancelled, no refund.......

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Flora Baths Kit said...May 15, 2020

Your account has been refunded if you check your email you will see that I responded to you asking for a refund. Giving us 3 stars on a product that you never tried and purchased by mistake is not fair too our company. Being a new company we have made some mistakes but we will continue to improve our service and products.

Refunds can take a few days to appear on bank statements (e.g. Stripe estimates 5-10 business days)
Cratejoy and payment processor transaction fees are automatically returned on successfully refunded orders