Q: Why does the coupon code you have listed on this site not work?Asked by Brooke S., September 2019
Hi there Brooke,
Most of the time our coupon codes are designed to apply to month-month subscription plans, since our prepaid term plans are already discounted. During special sales events however, our coupon codes will be applicable to all subscriptions plans (Black Friday/Cyber Monday, Father's Day).
I hope that answers your question. All the best and tight lines!
Q: Are the hooks of good quality? After a fiasco two years ago when my fishing group purchased many dozen flies from a local bait shop we ended up catching nothing from weak hooks that would straighten or over tempered hooks that would snap with nothing on the stringer ro show for it.Asked by Levi C., July 2019
Our biggest source of pride is the quality of our flies. The most consistent feedback we receive from customers are how well our flies hold up, and how well they're tied. We only work with the finest materials, and it shows. We're anglers too, and we know that quality flies make or break a day on the water!
Edit: I made a mistake while ordering (pregnancy brain) and reached out to the company to see if there was anything we could do to change his subscription. They not only fixed it, but sent him one with the right products in it! Huge thank you to Freestone!!!!! I was beyond impressed!!!!!!!
My husband loved this month's ties! He's been fly-fishing for over ten years, and typically makes his own. We've been looking into the company to become a regular customer outside of this little subscription I got him.
Picked up a gift subscription for hubby, let me just say Peter is awesome to deal with and incredibly prompt with requests/service. I had a peak at what was inside, husband is going to love it! Merry Christmas Peter!
Just received my first shipment, very pleased with the fly selection and the extra goodies are awesome. I'll definitely keep my subscription going, thank you Freestone!
I purchased this box to try it out and it's great! I got a bunch of new flies with tips on how and when to use them. I also got some new leader loops, which are a nice addition. Definitely recommend this box.
I am a little bummed as I purchased this as a gift and did not receive tracking so I didn’t know when it would be received. The person who it was for found it in the mailbox and opened it because they thought it was junk mail.
I thought it would be a box, and not an envelope. The overall appearance was definitely lacking and it was upsetting that I indicated it was a gift and didn’t get any tracking info. Products inside are decent but ruined the surprise of the gift.
Hi there Haley,
I'm very sorry the surprise for your gift recipient was ruined, that's the worst. To keep our shipping costs economical, and ultimately offer free shipping across North America, we use a soft envelope vs. a rigid box. I apologize for any disappointment this has caused, but I assure you our flies are top quality, and we do our best to go above and beyond to offer useful bonus items and awesome stickers!
I'd like to offer you a free shipment on top of your prepaid subscription, I hope this helps remedy the situation. Please send us a message and we'll get it set up for you.
All the best,
I stumbled upon Freestone whilst looking for a present for my Dad, a fly-fishing aficionado of the most extreme sort. Like many kids of flyfishermen who have everything (in triplicate), I had terrible luck finding presents he would appreciate that I could afford... Well, he's absolutely in love with the diversity and quality of the flies from Freestone and calls me every month when he gets a delivery, happy as a kid! Not to mention the fact that his buddies are envious like kids as well... Great concept, great execution and excellent customer service!
I got this for my husband and am really impressed with the quality of the flies and all of the other great materials. This is a well thought out package and excellent for the novice as well expert fly fishing enthusiast.
Extremely pleased with the customer service. They responded immediately to my inquiry and were very helpful. Excited to receive their product!
What a joyful package to receive! There are a varied selection of patterns that each come with detailed descriptions and high quality flies that are proven winners. A great gift for anglers new to the sport and those who want to add to their collection. I look forward to seeing what is included each month!
I subscribed to this box as Christmas gifts for my son and brother. As avid fishermen and collectors of lures, they thought the contents were great. They were impressed with the quality and variety of the lures. I will definitely be activating this subscription again as their birthdays approach.
The December shipment is chock full of awesome streamers and fish-fooling midges! This is also the first month our Saltwater option will be shipped out, and we can't wait to see the #saltycrew chucking our flies. The bonus items will help keep your fingertips warm, and fly lines straight, while the Fly-Tying option will feature a classic baitfish pattern, the first we've ever done! We'll be capping off the month with a fun Subscriber Exclusive Giveaway. Happy Holidays!
November was one of our favourite curated shipments to date! The trout option featured two excellent streamer patterns, the Purple Bunny Leech and Black Woolly Bugger. The fly-tying option dug into the egg-sucking leech, that is both suitable for trout and steelhead fishing,. Rounding out our options was the Salmon/Steelhead and Warmwater Bass, with our new Saltwater Option on the way!
This month we featured some excellent patterns for late-season fly fishing. October was also the first month fulfilling our Warmwater Bass orders, and our subscribers loved their selection of big and bright bugs! The bonus item was a pair of Chums Eyewear Retainers, complete with their patented fish grips! Rounding out the fly guide was our tying kit featuring the Green Goblin Brassie Midge, along with a line cleaning Pro-Tip and fun Halloween Giveaway.
We're bringing in the new year with some fresh new flies to get those winter fly boxes back in game-shape. No messing around, we're packing our options with tried and true classic patterns that are guaranteed to catch fish! Also included in our first shipment of 2020 is a fun member exclusive contest (think Willy Wonka's golden ticket). Of course we are including bonus essentials and awesome new stickers for the best fly membership going. Happy Holidays Freestone Family!