Q: Can you change your subscription, warmwater one month, trout the next, flytying the next?Asked by Marshall S., May 2020
Hi there Marshall,
Yes! We can definitely make that happen, all we ask is you send us a quick email following your order with your request. That way we can get it into our system right away!
Let me know if I can answer any more questions.
All the best,
Q: Why does the coupon code you have listed on this site not work?Asked by Brooke S., September 2019
Hi there Brooke,
Most of the time our coupon codes are designed to apply to month-month subscription plans, since our prepaid term plans are already discounted. During special sales events however, our coupon codes will be applicable to all subscriptions plans (Black Friday/Cyber Monday, Father's Day).
I hope that answers your question. All the best and tight lines!
Q: Are the hooks of good quality? After a fiasco two years ago when my fishing group purchased many dozen flies from a local bait shop we ended up catching nothing from weak hooks that would straighten or over tempered hooks that would snap with nothing on the stringer ro show for it.Asked by Levi C., July 2019
Our biggest source of pride is the quality of our flies. The most consistent feedback we receive from customers are how well our flies hold up, and how well they're tied. We only work with the finest materials, and it shows. We're anglers too, and we know that quality flies make or break a day on the water!
I purchased a 6 month subscription for my husband for Christmas as something different that he can enjoy for a little longer than just Christmas Day! I know nothing about fly fishing, he really enjoyed receiving his box in the mail every month! We recently moved, so I reached out to Peter to change the shipping address and he got it switched over for us right away. It’s been a great experience with FreeStone!
My experience with Freestone has been amazing. I subscribed to this box for my Fiance for his Christmas gift and he loved receiving it every month. He said that the quality of the flies were great and that he used everything that came in the box each month.
I didn't receive one months box so I reached out to Peter and he happily sent out another box. I highly recommend FreeStone to anyone. What a unique and fun gift!
Hi there Haley,
I'm very sorry the surprise for your gift recipient was ruined, that's the worst. To keep our shipping costs economical, and ultimately offer free shipping across North America, we use a soft envelope vs. a rigid box. I apologize for any disappointment this has caused, but I assure you our flies are top quality, and we do our best to go above and beyond to offer useful bonus items and awesome stickers!
I'd like to offer you a free shipment on top of your prepaid subscription, I hope this helps remedy the situation. Please send us a message and we'll get it set up for you.
All the best,
Edit: I made a mistake while ordering (pregnancy brain) and reached out to the company to see if there was anything we could do to change his subscription. They not only fixed it, but sent him one with the right products in it! Huge thank you to Freestone!!!!! I was beyond impressed!!!!!!!
My husband loved this month's ties! He's been fly-fishing for over ten years, and typically makes his own. We've been looking into the company to become a regular customer outside of this little subscription I got him.
I purchased this box to try it out and it's great! I got a bunch of new flies with tips on how and when to use them. I also got some new leader loops, which are a nice addition. Definitely recommend this box.
Picked up a gift subscription for hubby, let me just say Peter is awesome to deal with and incredibly prompt with requests/service. I had a peak at what was inside, husband is going to love it! Merry Christmas Peter!
Just received my first shipment, very pleased with the fly selection and the extra goodies are awesome. I'll definitely keep my subscription going, thank you Freestone!
I stumbled upon Freestone whilst looking for a present for my Dad, a fly-fishing aficionado of the most extreme sort. Like many kids of flyfishermen who have everything (in triplicate), I had terrible luck finding presents he would appreciate that I could afford... Well, he's absolutely in love with the diversity and quality of the flies from Freestone and calls me every month when he gets a delivery, happy as a kid! Not to mention the fact that his buddies are envious like kids as well... Great concept, great execution and excellent customer service!
I got this for my husband and am really impressed with the quality of the flies and all of the other great materials. This is a well thought out package and excellent for the novice as well expert fly fishing enthusiast.
Extremely pleased with the customer service. They responded immediately to my inquiry and were very helpful. Excited to receive their product!
What a joyful package to receive! There are a varied selection of patterns that each come with detailed descriptions and high quality flies that are proven winners. A great gift for anglers new to the sport and those who want to add to their collection. I look forward to seeing what is included each month!
With our July Box we're sending anglers a killer variety of flies and essentials to get their summer fishing season off to the best possible start! There's nothing quite like wet-wading and chuckin' dries under a bluebird summer day! The fly lineup will feature some tried and true dry fly patterns, big terrestrials, and staple nymph patterns. Along with flies, each box will feature products from CHUMS, Phil Rowley, and a few of our very own gear items and stickers!