I received 2 shipments out of 12 months. I contacted the sellers via email, instagram, cratejoy, and direct customer service on their website. I have not heard back. The quality was not good, the customer service is non existent, and I was overall screwed out of $84.00
So if you want 4 pairs of underwear (another issue. i signed up for the 3 pair / month package) that are poorly made and not at all curated to you, nor do they arrive on time if at all, for $84.00, subscribe!
Not sure where they get the panties but its. rip off for sure.
Cheap trashy looking panties. Should have saved my money and went to the mall instead.
Purchased as a gift. 3 months have gone by and nothing has been delivered. Attempted to contact them multiple times to hopefully find and fix the problem, but sadly they never responded despite waiting 2 plus weeks for a response.
I ordered the 3 month subscription for $42/month and never received anything. I have emailed them 3 times now requesting either the shipment I never got or a refund with no response whatsoever.
I’ve been billed 3 times and have never received a thing!!!! No one responds to my emails.