Q: What is the difference in the adult box and chil box??? Also how do I pick certain items like others say they did? If I purchase today, when will it ship and what country does it ship from?Asked by Laura P., April 2020
Q: I ordered a 3-month plan for this box in mid April, and although the first package was supposed to ship on May first, as of may 20th, it still isn't here. Why isn't it here yet?Asked by Wade H., May 2020
Q: Does anyone have information regarding the shipping of May's box? I'm a new subscriber and I have not received a status update or ANY replies to my numerous emails. Asked by Crystal R., May 2020
So I finally received an email saying that my box was shipped... checked the tracking to make sure it was on it's way and it's still in pre-shipment! The shipping label was created but the box has not been shipped anywhere...
I ordered three in April, and I haven't gotten any of them...
I am a new subscriber as well. Started in April, paid for 2 boxes and have not received any. I have not received any response either from my many emails. I'm getting worried that they are just going to keep charging my account every month
Q: Can I get the box now mid month if I buy as a gift Asked by Vicky S., April 2020
I cannot post a picture of this box because I have never received it. I have contacted the seller twice. No response. I wonder how to get a refund. I understand these are difficult times but you can respond to an email. I don't think I am asking to much.
Takes a long time to ship. Received 1st box 3-4 weeks after placing order, then the following boxes arrive every 5 weeks or so. The products are things from the dollar store. Pretty unfortunate because my 7 year old son is excited to open the box and then is deflated. Overall, not definitely not worth the cost.
I subscribed to this box 3 months ago. They took my money and have never sent my box. I have since cancelled but this is entirely a scam. I was scammed. They wont respond to me about refunding me for the box I never got or even about just sending me the box. I wish i could give zero stars
So far I've paid for 2 boxes and have not received any! I've sent several messages through Cratejoy and through their confirmation email and have gotten no response. I don't even see a phone number on their website. Very disappointed
First box was 3 weeks late, incorrect sizing on shirts. 2nd box now over 2 weeks late and customer service does not respond to inquiry. Create jobsy has other boxes choose them and don’t lose you money on this one.
This box was horrible! Nothing but problems. Box doesn't ship on time, items in box are the wrong size and customer service doesn't respond to any messages. Nothing but a waste of money. Disappointed to say the least.
I was wary about the box based on the reviews that I had seen, but I went ahead and got it to see for myself. I am so glad that I did! I bought this for my husband and he was impressed with the quality of the items in the box! I had chosen particular types of things to get in the box and that is precisely what came. He was pretty sick when it came and it made his day to open it up! Thanks for the box!
Order with caution!! I bought the six month plan for my son. He received his 3rd box today and absolutely loves it! tons of great stuff, including a pokemon t-shirt, a large ceramic mug, keychain, a little lego kit and a plushie! HOWEVER, even though this is his 3rd box, my subscription page lists this box as the 6th of 6 boxes! Beware if you subscribe, and keep track of your boxes and dates, because they won't.
UPDATE After another 3 month subscription:
Less than thrilled. The box announced they now had youth t-shirt sizes and just an email could change the size. I was sold to subscribe again now that the shirts could actually be worn! I attempted to contact through cratejoy, email and facebook and over the 3 months got no reply. It was frustrating as we renewed due to the fact that we could change t-shirt size, but had to have a subscription first to change it. The items seemed to be lower quality than the first subscription as well, so I'm not sure if the company is going down... it was a real disappointment as we really loved the box at first.
I ordered 7 different 3 month subscription boxes for my kids and nieces and this was my favorite. It was so customized!
Though I don't consider this a bad thing - the box and packaging is not fancy like other boxes. But I'd rather continue to get high quality stuff and save money on the fluff!
None of the other boxes let you specify your likes to try and get it right and I loved that about this box! My son got items he loved in every box. Seriously love this box and will be signing up for more if we decide to do boxes again!
This is a great box for the gamer in your life! I purchased for my (tween) son for Christmas and he loved it. Very pleased with the variety, packaging and quality of items in the box. We will definitely renew this subscription and recommend to others!