They resubbed my account before the last box is even set to ship. I reached out almost a week ago and zero response. The items we receive are okay so I can't seem to justify this cost. Very disappointed in the lack of customer service too...
This box was horrible! Nothing but problems. Box doesn't ship on time, items in box are the wrong size and customer service doesn't respond to any messages. Nothing but a waste of money. Disappointed to say the least.
Great concept and I like that they tailor the included items to your preference but the overall appearance and presentation of the box is underwhelming. Unlike some of its competitors, this box literally shows up in a plain white box with a homemade label on it and the items are just inside haphazardly. There's absolutely no presentation to it- sometimes that's half the fun of it! There is no excitement to open it at all. Disappointing. Step up your game if you want to keep subscribers!
We are in the process of buying custom boxes. The box just gets thrown away, but the products inside are what really counts! We are always looking to improve our business. Thank you for the suggestions.