Great concept and I like that they tailor the included items to your preference but the overall appearance and presentation of the box is underwhelming. Unlike some of its competitors, this box literally shows up in a plain white box with a homemade label on it and the items are just inside haphazardly. There's absolutely no presentation to it- sometimes that's half the fun of it! There is no excitement to open it at all. Disappointing. Step up your game if you want to keep subscribers!
We are in the process of buying custom boxes. The box just gets thrown away, but the products inside are what really counts! We are always looking to improve our business. Thank you for the suggestions.