Q: So ..the 1st month you get planter. Herb plant. Then next month you just get herb plant and no planter? Description of this monthly box is lacking.Asked by Heather H., June 2019
Thanks so much for reaching out and sorry for the confusion.
With the Garden Inspired Living Inbox of herb subscription you receive a bamboo planter box along with a farm fresh herb plant with your first shipment. Each subsequent month you will receive a new herb plant from the farm that slips perfectly into the planter box and is shipped from one of our farm partners. In addition to the monthly herb plant (following the first months shipment) you will also receive a garden inspired gift, examples include flavored sea salts, single serve olive oil, or a garden inspired loose leaf tea. We hope this helps clear up any confusion and thanks for the great question.
Q: How do I cancel? None of these herbs have lived! Please cancel! I just received another dying Oregano ! Asked by Jean L., September 2019
Q: As this is a new box, without reviews, are you offering a introductory coupon code?Asked by Jennifer K., June 2019
Hi! thanks for reaching out to Garden Inspired Living. We are so excited to be a part of the Cratejoy community and have received a wonderful welcome.
We have positioned our herb subscription with the best pricing strategy possible. We want to make sure our farm partners are taken care of as well as our customers and our introductory pricing is in place now.
Thanks for your question and we hope you will give us a try. We...
Q: When are you charged monthly?Asked by Heather H., June 2019
Amazing! Smells great and taste great! Got the basil plant. Use it everyday for cooking.
I went by the directions and the herb shriveled up and died the next day. I am very unhappy. I am an avid gardener who is quite successful with 99 % of my work. I guess this must be the 1%!
Hello Jean. I am so sorry that your experience was not at all what one would have hoped. We work with our farm partners to ensure that all our fresh herbs are the healthiest possible, are shipped well, and that they inspire and delight. We apologize for the disappointment. If you are open to giving us a chance to turn this into a great experience, we will contact our farm partner on Monday and will have a fresh herb sent out immediately. Thank you for your feedback. We appreciate the opportunity to improve. Julie