A monthly box filled with Harry Potter™ and Fantastic Beasts™ merchandise!

Plans as low as £14.99 GBP / month

GeekGear reviewsReviews

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I haven't received my box :(

Jun 15, 2018
Darysabelle R.
1 Review
Subscribed for 3 months 2 days
Overall

It's May 3 and I still haven't gotten my box. Hopefully I will receive soon, by this time I had already gotten my last box. :(

Verified Purchase

Where is it?

Jun 15, 2018
Rebecca C.
2 Reviews
Subscribed for 3 months 25 days
Overall

I ordered my 1st box over a month ago. Where is my box?? I'm disappointed I still haven't received anything at all, not even an email.

Verified Purchase

Jun 15, 2018
Amanda B.
1 Review
Subscribed for 2 months 30 days
Overall

I would love to write nothing but positive here but I am still waiting on March's box to arrive. It's April 21st. I did contact the company twice. The second time they basically told me to keep waiting, it could be awhile since it was from over seas. So I am currently waiting on March and April's boxes that I was billed for. Hopefully I get them at some point. So basically I am not reviewing any boxes just the LONG shipping time. I'll update my review if I ever get the box.

Verified Purchase

Great products, bad customer service.

Jun 15, 2018
Caroline L.
2 Reviews
Subscribed for 11 months 23 days
Overall

They were not abusive, just unresponsive and impossible to get a refund from.

The day after I placed my order I cancelled the subscription but also emailed back and forth about cancelling the order itself. I did not get a reply to me cancellation note. This was the 28th of september and I just put it oiut of my mind apparently, because on october 17th I got a automatic email telling me my box was packed and would be shipped. Then I emailed them complaining and it was a lot of talk about how it was too late to cancel, but I did cancel in time and it was their own fault, and then I got standard replies from them showing not everyone who responded ro my emails actually read them properly. I sent them emails on the 17th and 20th of October that are still not answered. Then I got a email saying I should pick the package up, so I gave up and did(because I sort of wanted it anyway, but knew it wasn't in my budget, which I should have realized right away). The items were great, and despite the problems, I might order from them again. It's not like there's lots of Harry Potter boxes out there. Just grinds my gears they messed up and refused to fix it.

So, I hear geekbox is great when you actually want the damn thing, but apparently cancelling is not in the cards. I live in Sweden and am unsure how...

Verified Purchase

Paid for nothing.

Jun 15, 2018
Tara J.
1 Review
Subscribed for 3 months 23 days
Overall

I ordered a box to give to my boyfriend for his birthday. It's been well over a month and he hasn't received anything. What am I paying for?

Verified Purchase

I feel sad !!!!!

Jun 15, 2018
Esthefany A.
1 Review
Subscribed for 4 months 21 days
Overall

My box NEVER !!!!! arrived and send a message to the seller but he never answered me. I am from Peru and I do not what is happening

Verified Purchase
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