Q: I have 2 questions. Is there any way to choose a mix of silver/ rose gold without the gold? Also, I don’t wear rings at all. Is there a way to request no rings? Thank you! Asked by Amber Z., January 2021
Thank you for reaching out to us.
Yes! You can add your preferences to the blank space - NOTES. We’ll accommodate your choices when curating your box.
Q: How much is shipping to Canada?Asked by Yolanda D., May 2020
Hi Yolanda! We charge $25 shipping
It took about 3 weeks to receive my box but the waiting was totally worth it. So pretty!
Such an awesome deal! Super impressed with my first box. I need a second necklace otherwise my daughter will take mine. Lol. How can I purchase it? Thank you so much!
Hi Pam! Thank you for the great feedback. We work hard to provide a good experience and we are really happy to hear that you enjoyed it! You can shop our single pieces at our website gelrybox. New items are being added every week.
All the best,
I love this box except this last time I received a broken necklace
Hi Morgan!Thank you for taking your time and leaving us a review.
We apologize. All necklaces have been properly connected before shipping but some of them got disconnected in transit.
The Valentine Necklace design intertwines the crystal and heart into one LARIAT style necklace. A lariat necklace is fastened by threading one end through the other (Heart and Crystal) and the clasp to the other end. We've sent some photos to your email.
If that is not the problem, please, kindly reply to our email so we can better assist you. We'll replace a damaged piece at no cost.
The Valentine Necklace is a Trendy Design made of high-quality Non-tarnish Stainless Steel.
I hope you enjoy your new piece!
Have a wonderful day!
This was such a beautiful surprise to receive. Super cute packaging! Delicate and shiny pieces. It was a great experience and I totally recommend it to everyone.
LOVE, LOVE, LOVE IT! I can't get over my Crystal KEY Necklace. I've been getting lots of compliments! I was planning on gifting some items to my friends, but I'm keeping them all to myself. lol!
I just got my first box and I absolutely LOVE IT!! Not only is each piece gorgeous individually, but they were curated perfectly to work as a collection that can all be worn together. Looking forward to my next box.
It shipped promptly and arrived in the cutest box. I love the variety of the pieces, yet how they work together and complement one another. Thank you!!
I don't use earrings and I was able to make this change to my subscription easily. Great customer service. Thank you
Loved my first box, & cards/notes that came w/. Even says as a token of thanks, a little surprise in your next box! (I think they mean for leaving a review.) Customer service is awesome! Gets back w/ you in timely manner & puts notes for your unique box. They also helped me figure out how to wear a necklace I thought was broken, that I was new to. (Lariat.) Can't wait for my subsequent boxes!
Just got my 5th box. Got another card saying "As a token of thanks, a little surprise in your next box." Didn't like a couple of items in my June box, and in order to fix she would add extra items in my next box. I am excited to see what will be inside. And subsequent boxes. I just to rate curating, and for some reason, when I did it changed my overall rating. As long as I can afford it, I will keep my subscription.
This was a gift I purchased for a very good friend. She absolutely loved it! She was supposed to send pictures. I can’t wait to see them! Thank you so much!