I love this box except this last time I received a broken necklace
Hi Morgan!Thank you for taking your time and leaving us a review.
We apologize. All necklaces have been properly connected before shipping but some of them got disconnected in transit.
The Valentine Necklace design intertwines the crystal and heart into one LARIAT style necklace. A lariat necklace is fastened by threading one end through the other (Heart and Crystal) and the clasp to the other end. We've sent some photos to your email.
If that is not the problem, please, kindly reply to our email so we can better assist you. We'll replace a damaged piece at no cost.
The Valentine Necklace is a Trendy Design made of high-quality Non-tarnish Stainless Steel.
I hope you enjoy your new piece!
Have a wonderful day!
All of the pieces were really cute, a bit small for me though. The ring, bracelet and necklace will have to be given as a gift to someone else unfortunately. I'm not sure if it's just an off month for me. Hopefully next month will be better. I'll give it another try and see.