Q: Hi I ordered a 2 month subscription and I forgot to mention that I do not have pierced ears. Asked by Rose-ann F., January 2022
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Q: I did not intend for the Generations box to be renewed. I had given it as a one time gift, 3 months. Please cancel it. Thank you. Melissa ZylstraAsked by Melissa Z., March 2021
No problem, we cancelled and refunded your renewal. Also, we noticed your account was set to automatic renewal on Cratejoy, so we've also changed this.
We would like to thank you for your business, and we hope the gift recipient enjoyed their boxes.
Generations Box Team
Q: When is my subscription billed?Asked by Christopher C., September 2020
Your first box will be billed on the day you first order. After that it will renew on the 11th day of the next month.
Generations Box Team
Q: When is my subscription going to be shipped?Asked by Christopher C., September 2020
If you have already placed an order if you could email us and we can look up your account.
Normally our orders are shipped out the 4th of each month.
Generations Box Team
I loved the concept of this box. It was loving and relaxing. The scarf was beautifully colored soft and warm. The 2 packages of soup and crackers were comforting. And the writing pad which came with a pen were perfect because I needed a writing pad for the scores of my card games. I also received a card game which I will give to my daughter. The chocolates were yummy. This box was perfect everything I received came with a add on which matched what I got.
My mother in law loved it!!!
My grandmother called me yesterday to thank me for the beautiful box she received. She was thrilled to discover everything and loved the pictures. The gardening kit will entertain my grandmother and the sudoku book is perfect for my grandfather. A big thank you for the care you have put in making their box.
they look soo pretty my clients enjoys them well!!! during the covid times
have a great 2021
We got this box for our mom as a Christmas gift and she loves it. Everything is wonderful. The products cover a large range and I loved the personalization we could add to it. Shipping was also great, it arrived in a timely fashion with no issues.
Loved it but where is my new 📦
We're happy you liked your box!
Since this was a gift, we've emailed you directly to let you know about the next box, and our shipping dates.
After receiving his box, my grandpa called to tell me how much he loved the contents. He was absolutely gushing about how much he appreciated the gift box.
Customer service with the Generations Box is top notch. After placing my order, they contacted me and asked if there were any special snacks that my grandpa might like. I suggested that he might enjoy treats for his beloved dog. They also asked if I had any pictures I wanted to send him.
Grandpa's dog loved the dog treats and Grandpa loved the pictures. I will definitely re-order in the future for holiday & birthday presents. The price is a bit higher than other subscription boxes, but you definitely get what you pay for in this instance. I am very happy with my purchase.
Generations Box is great! The service and communication was outstanding. They personalized the Golden girl box with items that suited my Grandma. The added touch of including a letter along with photos is what made this such a great gift for my 100 year old Grandma. She was so happy when she received it, that it brought a tear to her eye. Since my Grandma is so hard to buy for, as she says she has everything she already needs, this was the perfect gift.
Thank you Generations Box!
I received both the Old Timer Box and the Golden Girl Box and they were both AMAZING! Gift giving is something that should not be a chore, it must come from the heart and these boxes are made with love and care. This will remind my elderly loved one that I remember them, love them and that I care about them. While it feels good to be on the receiving end, there's a feeling of self-gratification when ou are the one who is doing the giving. The happiness that they will get from opening this box will be unforgettable. There are many subscription boxes out there from makeup, to skincare, dog/cat boxes, geek boxes, sticker club boxes, candles, snacks, ect. but there is only one-THIS ONE, that is a perfect fit for my elderly loved one. These boxes were filled with useful goodies, large print books, snacks and more-things that are going to be of use for sure. Plus the personalized letter and pictures just give it that extra personalized touch-your loved one will be so happy. I recommend this subscription. You don't have to wait for a special occasion in order to give this box to someone. Get one now to show them how much you love them. I love this box.
I received my refund Thank you.
I purchased this package for my 60+ grandmother because she has been really patient staying at home during this pandemic.
I thought she could use a gift that will keep her busy and excited at the same time.
My package was suppose to reach the Northern Mariana Islands SAIPAN
We are a United States Territory.
We have a United States Postal Service.
Which is why I was shocked after discovering that the shipper was not able to send my grandmother her gift. It was very unfortunate.
As a paying customer I wish that our location wouldn’t be a problem.
We are sincerely sorry that we had to cancel your subscription.
Unfortunately, we are a Canadian company, and it was not possible for us to ship to that address. We deeply apologize as we did not know of these locations and that they would be a challenge to ship to. We will be updating our shipping options with Cratejoy, and we have since added information on our shipping terms to delivery only to the Continental United States.
We do understand your frustration and wish we could have sent our box to your Grandmother.
Generations Box Team
Our December box is themed for Christmas. Christmas is about giving, and traditions and so we've included some locally made shortbread cookies and nuts. We've also included an activity book, some Bath and Body lotion, a 2022 calendar, Christmas hand painted ornament, and last but not least, Christmas socks. Boxes will vary according to personalization. Boxes can also be adjusted if Christmas is not celebrated.
Last Minute Gift? No worries.
Download and print this note to let them know their gift is on the way.