Q: Is this subscription connected to VNYL? I see the #vnyl name and pink record covers in the images, but nothing referring to VNYL in the text. thanks for your helpAsked by Amy S., August 2019
I ordered a box for my mother-in-law for Mother’s Day. When it didn’t arrive, I TRIED to contact VNYL. I called and left messages and emailed, but I couldn’t get a response. I finally commented on an Instagram ad and received a response. After using Instagram messaging, I was told repeatedly that the issue was “being taken care of.” Nothing was happening! The customer service was incredibly rude. Please look at reviews for this business through the Better Business Bureau website. They have stolen money from many people and have also had two investigations opened against them in 2020, (before the coronavirus closed everything.) Don’t waste your time or money! I have never been treated so badly by a company.
This was my first box with Vinyl and I couldn't be more pleased. The 3 albums are completely my taste and style--The Hendrix Experience, Adele 21, and Gorillaz--perfect variety! I'm glad to have them as part of my collection.
Amazing. I received a handwritten note from a Vnyl staff member explaining the curation of my box. All three records were funk/soul themed. One was an oldie-but-a-goodie and the other two were more of discovery albums. Exactly what I was looking for. One album was so awesome, I actually had to take it off the table so I could sit down and dedicate more time to enjoying it. So.... when is my next box getting here again?
My first box was great. It came with a personalized note, and the records were quality albums that were not in my collection. Vinyl is the best subscription box that I've tried yet.
I didn't get a single record they said they were sending this month. Instead I got a bunch of garbage. Waste of money!!!!!!