This is attempt number 3 to update the review. The seller is resending all of the boxes that were not delivered. I appreciate the attention to customer service. Fingers crossed that my daughter gets her candles. Thank you so much!
I actually have no idea about the product because it is IMPOSSIBLE to ship to an apartment. I cannot get Cratejoy to help. I cannot get the Glass Moon Candle club to help. I purchased a 6-month subscription for my stepdaughter. She has received NONE of them because it is impossible to add Apt. 922 to her address for shipping. So, that was $68 thrown to the wind. And shame on me for trusting that after I noticed and asked for it to be fixed that it was. It was not, the subscription is all but over and NO CANDLES at all were delivered. So, all I can tell you is that I have no idea what kind of product it is. I can tell you that you can not reach a human at CRATEJOY, so there is that. If you have a problem, you will not get help.
My sincere apologies. I have been getting your boxes back and tried to contact you, but we don't seem to be able to connect as I didn't get a message from you either until this review. I want to make this right so I can either remail all the boxes you've gotten so far to the address with the apt number, or I can refund you. Let me know which you prefer. Again, I'm very sorry this is happening.
Wonderful box of melts - all of the selections were seasonally appropriate, in excellent condition upon arrival, and smell amazing. Will definitely keep subscribing.
Beautifully smelling wax melts. Great price and free shipping is a really good deal for such quality items.
I've only been subscribed to the wax melt box for a month but I've already fallen in love with them. The selections were on point and I really enjoyed all of them. The 3 that I got were Rain Water, Four Leaf Clover and Fresh Cut Roses. The strength of the smell varied a bit by the type; in my opinion the rain water was the strongest while the roses was weakest. But, they were all in a comfortable range where I never felt either underwhelmed or overwhelmed by them. One thing that should be noted, however, is that these scents seem to linger for quite a while even after you've turned off the melter. If you're a person who likes to have a lot of different smells in the same day, then you might want to air out your room well in between the switches.
Very beautiful box and the candle smelled wonderful.
Words cannot express how I felt when I received this box. It's a beautifully colored blue box with the glass moon candle theme label, and when I opened the box the writing of thanks Rosa displayed. This is literally quality and quantity 5-star subscription. Thank you so much Glass Moon Candles.
I love everything I received. The candles are amazing and I adore the wood wicks. The wax melts are amazing and the scents are all wonderful. I highly recommend!
It did not smell like banana nut bread. It smelled like a dollar store candle.
I get the wax melts only. Cute packaging, great value, amazing customer service, and LOVE the scents !! Seems like the company really takes pride in what they do and cares about their customers satisfaction!
Hi Melissa! I'm so glad you liked your melts! Thanks so much for taking the time to leave a review!
The fragrance fills my whole home. I have never purchased a more satisfying candle. They are long lasting and so aromatic!
Hi Jackie! Thanks so much for such a wonderful review! It makes me so happy that you like your candles!
I gave this box to my gr-dtr as a 1-time gift and she loved these candles so much that I have given her an on-going subscription! although I personally have not seen them, she stated that not only are they beautiful to see, they are also the most heavenly fragrances EVER!
Thanks to you and to your granddaughter! I'm glad she likes the candles! Thanks so much for being a subscriber!
These were advertised as candles. It’s a candle company and the products say candles. They are candle wax, not candles.
Hi Leila, I'm sorry if the website was not clear. We are a candle company, but we also sell wax melts. The subscription you signed up for does state that you will receive 3 wax melts. The New Moon box, which is what you subscribed to, does not include candles, just 3 wax melts. We do have 3 other levels of box that has candles in it. I hope you find the type of box you are looking for.
Love the different scents and the quality. This definitely feeds my candle addiction. Plus great shipping speed. Can't wait for my next box
Very nice candles with lovely fragrance. Great gift idea fir any candle lover