Q: Has anyone received an actual box? So far I just got the items loose in the package.Asked by Ben S., March 2020
Due to COVID-19 our new boxes took much longer than anticipated. However they are now available and all subscribers will receive their items in boxes, minus the occasional item that is too large for a standard box. Those subscribers will receive a branded envelope.
Q: Does anybody know what the OTF knife box is? As in, whats in it, how many items are in it? I mean I know OTF knife is a switchblade but i'm more interested in whats all in the $67.15 OTF pack.Asked by Erica B., June 2020
Our OTF tier included 1 Out The Front knife. Generally with a retail price from $80-175 USD. Each month you will receive a new OTF knife.
Q: Has anyone tried to contact seller and got a response? I've tried a couple emails and even filled out the survey my wife received after we got the 1st box and nothing back.Asked by Travis D., June 2020
Please reach out one more time to our support email. We will get back to you same day.
Q: Switchblades and knuckles are illegal in my state. Do you make sure you don't send tack gear to states where people can't carry it?Asked by Francesca T., September 2021
No answers yet! Be the first to help by adding an answer below.
Holy sheeeeeet I love this box and five trillion of my friends are signing up now lol
I really hate to leave this review because I think this is a cool subscription, but nobody has reached out at all to help me out. I ordered the 3 month premium subscription box and received 2 boxes right away at the beginning march that had the same stuff in them. I thought it was an error but when I check my subscription it said I've received 2 out of 3 shipments. I immediately emailed the support and left feedback for the seller through the website, but still haven't heard anything. I've offered to send one of the packages back, but no response. Also kinda weird but the items don't arrive in a box, just loose in the package,
Edit: The Owner contacted me and made it right! Thanks so much Knife-A-Month!
M husband is crazy about this knife..l got it as a birthday surprise. He LOVED IT… and he got both tactical and ballistic knifes… one of which is rated as one of the best knives under $100?! So needless to say he is super psyched!
Great knives for my husband and son as well as gifts. Love these boxes
Same issue that it looks like a lot of people have had. I received the same knives for 2/3 shipments (even though their page says you'll never receive the same knife twice). I contacted the seller and didn't receive a response.
Knives themselves were fine - good value for the price.
We are sorry to hear about this, we are currently moving warehouse locations so it is possible you got the same box twice. Please send us an email we will sort this out for you. You can find our information on your order confirmation email.
KAM Support Team
Due to an error with my credit card company this this knife company tried billing me 5 times for an order, Then they tried billing me 3 times now now after being billed twice, canceling my order and never accepting the knives to begin with and with having the Post Office mark refused on it and return it they are not accepting the return they will not get their own product from their own Post Office just to charge me. PLEASE DONT DO BUSSINESS WITH THIS COMPANY, ITS NOT WORTH THE HASSLE!
NOAH WONT EVEN RETURN MY EMAILS.
*** This is a 100% accurate review, You neglected to mention a refund was issued TODAY ... 2 MONTHS LATER .... & I HAVE PROOF FROM MY BANK ON THE TRANSACTIONS.... DONT CALL ME A LIAR! Your emails stopped 45 days ago, NO HELP. My review stands. ***
You were emailed in regards to this order in a timely manor. You were also told via email the refund was made. This is an inaccurate statement. We would appreciate a truthful review if any. We also did not bill you five times for one order. As we have no way to do that, crate joys back end does all of the billing. Next time email our customer support rather than refusing the packages. We will happily get your or anyone else taken care of if you are not satisfied.
KAM Support Team
The standard knife of the month was a knife that I got off of Amazon for 7 dollars. Not getting your money worth.
The knives I received in my first box were of good quality and from brands I recognized. The problem is in the fact that I was sent the exact same knives twice and my subscription ticked up as 2 deliveries made. I have sent 2 emails to the company, asking how to return the second shipment and to have the subscription count reset but I have received no response to date.
Update: Once I did hear from the company they found the error and are attempting to make it right. Contact took a while but, once made, they did work quickly to fix the problem. I will update once again when it has been resolved.
Update 2: I have cancelled my subscription. Even though another shipment was made to me they wouldn't replace the doubled up knife shipment until I renewed. So I do have 9 items as per my subscription but the customer service left me hanging.
Received a free vodka promotional knife, and a pair of handcuffs for a child barely fit a grown adult. Biggest waste of money don’t buy I’m not happy
Absolutely terrible value! The first box we received retailed for under $10. So disappointed and a little bit angry