Q: Has anyone received an actual box? So far I just got the items loose in the package.Asked by Ben S., March 2020
Due to COVID-19 our new boxes took much longer than anticipated. However they are now available and all subscribers will receive their items in boxes, minus the occasional item that is too large for a standard box. Those subscribers will receive a branded envelope.
Q: Does anybody know what the OTF knife box is? As in, whats in it, how many items are in it? I mean I know OTF knife is a switchblade but i'm more interested in whats all in the $67.15 OTF pack.Asked by Erica B., June 2020
Our OTF tier included 1 Out The Front knife. Generally with a retail price from $80-175 USD. Each month you will receive a new OTF knife.
Q: Has anyone tried to contact seller and got a response? I've tried a couple emails and even filled out the survey my wife received after we got the 1st box and nothing back.Asked by Travis D., June 2020
Please reach out one more time to our support email. We will get back to you same day.
Q: How can you put the work quality in the same sentence as mtech, and tacforce there well known as junk knives and brandsAsked by Alex M., January 2021
Holy sheeeeeet I love this box and five trillion of my friends are signing up now lol
I really hate to leave this review because I think this is a cool subscription, but nobody has reached out at all to help me out. I ordered the 3 month premium subscription box and received 2 boxes right away at the beginning march that had the same stuff in them. I thought it was an error but when I check my subscription it said I've received 2 out of 3 shipments. I immediately emailed the support and left feedback for the seller through the website, but still haven't heard anything. I've offered to send one of the packages back, but no response. Also kinda weird but the items don't arrive in a box, just loose in the package,
Edit: The Owner contacted me and made it right! Thanks so much Knife-A-Month!
The knives I received in my first box were of good quality and from brands I recognized. The problem is in the fact that I was sent the exact same knives twice and my subscription ticked up as 2 deliveries made. I have sent 2 emails to the company, asking how to return the second shipment and to have the subscription count reset but I have received no response to date.
Update: Once I did hear from the company they found the error and are attempting to make it right. Contact took a while but, once made, they did work quickly to fix the problem. I will update once again when it has been resolved.
Update 2: I have cancelled my subscription. Even though another shipment was made to me they wouldn't replace the doubled up knife shipment until I renewed. So I do have 9 items as per my subscription but the customer service left me hanging.
My husband loved the knife that came in the box! He is excited for the next 2 boxes.
Love this company. The initial shipping can be rough getting going, but once you do you’ll be happy!
Decent knife. I'll see what month two brings.
I was pleasently surprised by the items I re ievef thank you will check out the next few months and see where it goes impressed so far
Received a free vodka promotional knife, and a pair of handcuffs for a child barely fit a grown adult. Biggest waste of money don’t buy I’m not happy
I absolutely loved it they kept in contact with me the whole time shipped right to my door quality product and definitely in renewing
We recieved our 3 knives shortly after signing up. We love all 3. Sharp, stylish, easy to use, and seem to be well made. Can't wait till next month.