Q: You said shipping is $5.00 but when I go to check out it's 10.44 Asked by Tara B., April 2021
Thank you for bringing that to my attention, Tara! It seems that it was priced by the weight of the box for you according to your location. I have fixed that and you should see a flat $5 shipping cost now.
I hope that helps! -Tiffany
Q: Why is the shipping so expensive? I pay much less shipping for bigger boxesAsked by Tara B., March 2021
Hello, Tara! Thank you for taking the time to share your thoughts. I understand that shipping prices can be frustrating. Unfortunately, shipping costs have risen in price this past year and we don't have any control over that. The $5 shipping charge is only a fraction of what shipping actually costs us each month, per box. We only charge $5 a month for shipping and we cover the rest of the shipping cost ourselves, out of our pockets. In doing this, we hope to make our boxes more affordable for everyone. I hope this answers your question. Please, let me know if I can help with anything else.
When I go to check out it's $10 shipping
I had such high hopes and expectations for this box. I have recieved 2 boxes now since I placed my order at the end of December. Not only was the last box with only 3 items a disappointment but the customer service is a deal breaker here. I
have reached out over 2 times now and no response. I have had questions regarding the shipping dates and payment dates since I placed the order. I have reached out to the company multiple times and nothing. I hate that I had to write this review again I was very excited for this subscription but am extremely disappointed with the customer service and the last box with only 3 items was a bit of a joke. Love the idea of this box, sad it was so disappointing and I should be recieving 4 more boxes, I literally just got box #2 about a week ago.
Chelssee, thank you so much for being a subscriber and sharing your feedback. I am sorry that your experience didn't match your expectations, but I really appreciate you bringing this issue to my attention. I definitely understand how it can be frustrating to wait for your boxes. When you purchased your subscription in December, January boxes were sold out and I was taking pre-orders for February boxes. Your first box scheduled to ship was the February box. I am also sorry that you didn't like your March box and that you only received it a week ago. Shipping times have been very hectic for all of us and I hope that shipping times return to normal soon.
Please feel free to reach out with...
December's Good Habit of the Month is creating a bedtime routine and sticking to it. The featured artist of the month is Michelle Berry from Fiddles and Fern! Included in your December box is: - Onyx + Sage Co. Sleep Mask -U Brands Light Grey Felt Journal -Tule Fog Candle (Sea + Lavender) -ART OF TEA Egyptian Chamomile Tea Sachets -Grey Ghost Bakery Cookies -Fiddles & Fern Limited Edition Art Print
INCLUDED IN THE NOVEMBER 2020 BOX The Good Habit for this month is keeping your car clean and organized. Why? Having a clean car reduces stress, improves safety, and reflects you. Take pride in your vehicle, keep it clean, and your mental health will thank you! Includes: -WILDER & CO. HAND SANITIZER (ROSEMARY + ORANGE) -AMBER & WOOD CO. CAR DIFFUSER (AUTUMN WALK) -CLEANING STUDIO CLEANING CLOTHS -CAT O'NEAL THE FOBSKEY® KEYCHAIN AND CLIP
SOLD OUT Included in your January Box: 1Canoe2 Paper Co. Gold Stripe Pencil Pouch UBrands Arc Weekly Pad Bearclaw Kitchen Granola Vintage Candle Company 4oz. candle (Sea Salt & Orchid)
Our February Box is all about having a positive mindset when things get difficult. Good habits take time, they take work, and they take consistency. You are doing amazing!
Our March's Box Theme is about decluttering your home. Tidying your home will dramatically change your life and make your whole world feel brighter. Included in your box is: -"The Life-Changing Magic of Tidying Up" by Marie Kondo -Handmade lavender drawer sachet by Summer Sun Herbs -Marble Magnets by Inspired Flower -5x7 art print by the featured artist of the month: Callie Rian and Co.