Want to send your older loved one the perfect gift? GrandBox is the original subscription box for grand parents and seniors. Each month has a theme that will delight and put a smile on their face. The best part: you can include 5 photos and a note in every box. Send something personal and special. Every box is hand-packed with love!
Q: Is there a Spanish option for the Grandbox? Asked by Anna S., August 2019
Anna, We do not currently offer GrandBox in a Spanish version. This is something are considering in the future. Thank you for your question. We will definitely keep the site updated with future advancements and enhancements.
Anna thank you for asking this question. We are able to translate the "introduction to the box" letter in to Spanish - this tells the recipient what GrandBox is and describes what they are receiving. However the products in the box remain predominately in English. Some of our products also have Spanish on them but they are mostly in English. We are looking to add more versatile products in the future. Of course the personal...
Q: If I'd like the first box to arrive shortly after Christmas, when should I place my order? Is there a specific time frame that the box arrives each month?Asked by Ashley T., November 2020
Q: When should I order this if I'd like it to arrive right after Christmas?Asked by Amy B., November 2020
Q: How do I add the pictures?Asked by Karissa W., May 2020
You will receive a photo reminder with the email address that all photos and notes are sent to.
The deadline for photos is usually around the 8th of the month, the box is being sent. We send regular, monthly reminders to our current subscribers.
We print all items and place them in your GrandBox prior to mailing.
Nothing in the crate appealed to my 76 year old mother.
I've tried multiple methods of uploading and emailing photos and my mom has yet to receive and photos or notes with her THREE boxes thus far. I emailed the company and was told they're having problems due to covid, okay but like, solutions? Customer service? Anything, guys?
Highly don't recommend.
My grandparents wanted to defer their box until March, as they are not home right now. I tried to manage my subscription for them on Grandbox’s website, but was unsuccessful. Then I tried to get support through the online chat feature, and they were unable to defer my subscription. They said I would receive an email to manage my subscription by myself, but that email never came. That’s when I tried to contact Grandbox through the customer service email listed in their emails. That was also unsuccessful. I would have called, but no phone number is listed on Cratejoy or Grandbox websites. I am so dissatisfied with the customer service of both companies. First, I was unable to manage my subscription by myself. Second, they didn’t follow through on something they said they would do. Third, all of my efforts to contact the company were ignored. I don’t even care about my original objective anymore, all I want is the courtesy of a response.
I had trouble getting confirmation so ended up with 3 orders by mistake through GrandBox. I had a successful order for a Grandbox through Cratejoy. GrandBox only refunded 2 of the 3 orders, Cratejoy was no help.
I am very disappointing in this company. I purchased a three month subscription for an elderly friend. My friend enjoyed the boxes but asked that I not renew the subscription. For whatever reason I could not cancel/manage the subscription from my account. I contacted the support services, explained the situation and made clear that I would like to cancel the subscription. Instead of cancelling the subscription or fixing my account so that I can cancel it the company keeps suggesting things (e.g. difference dietary preferences). I feel this is a bit of a scam. To date this is still not resolved. I would be cautious doing business with this company.
I love far from my grandmother and always wanted to send her treats to make her feel special. She absolutely loves the special packages as she says she feels like I am spoiling her! She loves the photos and the activity books that she gets. She also has visitors who frequent her home and its nice to have treats to share with them or new photos to show off. This box is a total win and a great idea!
My mother who is a new grandmother, loves this box with all her heart. She loves the little themes, the photos that come with it, and the fact that it comes once a month.
Thank you for the kind review. We are honored to send your mother, a new grandmother (congratulations) our monthly GrandBox.
In this new year, we hope to celebrate with you live. Those old ones of our families our grandparents and parents are the best gifts to start a new year. We have the best time to make sure that we love them. So in the grand box, we create a special January box based on the music we have a harmonica a new binder for your memories, and a lot of surprises for your loved ones.
Happy Holidays! The season is upon us and our GrandBox is sure to bring a holiday smile to your loved ones. Subscribe now and share the joy of the holidays!
Welcome to the month of Gratitude. People all over the globe will be gathering to share festive food with friends and family. It is a time to give thanks and reflect. We hope your November is filled with fond memories, new and old. We would also like to extend our own thoughts of gratitude for sharing a Smile, through our GrandBox with you this month! This box is packed with fun surprises and a splash of Gratitude.
Welcome to the Fall Harvest season. The sounds of farm equipment swirl in the fields bringing in the crops. The last harvest of vegetables and fruits emerge from our gardens. It is indeed Fall Harvest season! Our October box is all about enjoying the changes of the seasons. The leaves are a festival of color and the hue of the sky changes! Get ready for the brisk winds of fall.