Q: What is the last day that I can subscribe to get this month's box?Asked by Gerard V., September 2020
Hi Gerard! The last day to subscribe to our seed starter kit is at the end of every month. If you missed the deadline please feel free to message us and we can work something for you!
Q: I received a gift box, but it has not arrived. What do I need to do to accept it. I have created an account, added my address. Is there anything else I need to do?Asked by Shenaz J., January 2021
We're currently experiencing some delays with our boxes. Could you please send an email to info@mygardenhousebox "dot" com so we can further look into this?
Q: When is my subscription billed?Asked by Gerard V., September 2020
Your subscription is billed every 15th of the month
Q: When is my subscription going to be shipped?Asked by Gerard V., September 2020
Hi Gerard! We ship on the 4th of every month and we offer free shipping on every subscription within the U.S.
This was my first box and I was really disappointed. I had signed up for the seed box and loved it so I thought this one would be a step up but I was disappointed.
Hi Angela C,
Thank you for posting a review. We are very sorry that your experience with our garden seed starter kit didn’t quite match your expectations. We would love to know why, so that we can deliver a better experience next time. Please reach us anytime at info@mygardenhousebox "dot" com and we'll be happy to further discuss this and gain back your trust with us. Again, thank you for your feedback and we look forward to hearing back from you!
My Garden House Box