My 2 granddaughters have not enjoyed their first 2 boxes because they were dinosaurs and airplanes
Hi Julie, we are so sorry to hear that our Dinosaurs and Soaring into Flight boxes were not a good match for your granddaughter. We are happy to send your granddaughter a replacement theme :)
I don’t understand the hype. It was cheap and the activities were lame.
Hi Kelly,
We are sorry to hear that you were not satisfied with our subscription box. We would love the opportunity to make this right for you! We will message you and hope we can resolve this for you!
Green Kid Crafts Customer Care
We purchased 2 different aged group kits for our grand daughters and they both were the same that was disappointing
Oh no! We're so sorry this was your experience. I know this doesn't make up for the disappointment, but the boxes are distinct and this was an error we'll reach out now and correct. Thankfully it doesn't happen often, but we'll make sure to reach out and make it right!
Pretty bummed that this was basically destroyed when my daughter opened it on Christmas morning.
Thank you for letting us know Paige. We are so sorry that this impacted your Christmas! We will have a replacement box out right away. Please reach out to our Customer Care team if you ever have an issue, we are happy to help!
I was super excited when this arrived- Was a little disappointed with what we got.
Hi Patricia! We are so sorry you didn't enjoy your Robot Workshop box. Please look for an email from our customer care team to help resolve your issue.
Not happy that we received the robot box twice! We got it a couple of months ago and just received it again. Not happy with these boxes at all. My 4 year old is thrilled with it either.
Hi Michele! We are so sorry that you received the robot box twice. We are more than happy to offer you a replacement box of any of our past boxes on our website. Please send us a quick note with what box you'd like and we'll get it in the mail to you right away! - The Green Kid Crafts Team
We ordered this product because most of the examples shown on the website were science experiments and we wanted to supplement our science curriculum at home. When it arrived, we received the 'art' box. Several okay projects, but materials we all have at home already...nothing really new or creative. Very bummed out. I wish we got one of the science kits like shown in the examples. Will not be continuing a subscription.
Hi Nina,
Thank you for taking the time to share your feedback. Our Art Lab box is our least science oriented box does follow our STEAM guidelines. Please look out for our email as our customer care team has reached out to resolve the issue.
This is our first box from the subscription (august 2020). I was so excited to show me kids ages 5&8. It was pretty underwhelming. Also a project that requires masks because using fertilizer seems a bit old for a 5-10 age range. I guess from looking at past boxes getting a box that 2 activities are planting and watching plants grow just wasn’t what I expected. Also some require you to provide basically all the supplies. Cardboard, contact paper, cookie sheet (that you put glue on) etc. I’m really hoping the next two boxes are better, but feel bad how excited my kids were for this one and it’s not a hit. Luckily there is lots of plant life around us so I can make some of it fun after buying some extra supplies...
Hi Laura,
Thank you for taking the time to share your feedback. It is appreciated as we are always trying to improve for our customers. We are sorry you were disappointed in your first box! Not every theme is a hit with everyone but we hope you did learn something new and fun. Hopefully this month's box will be a better fit for your family. Please feel free to reach out to our customer care department if not.
We try to pack our boxes full of experiments so projects sometimes need items from home. Typically these are our bonus DIY suggestions. If extra materials are needed from around the house it is in efforts to reduce, reuse and re-purpose or the materials would not fit in the...
My child thought it was "lame". And honestly, it was. Better to have 1 or 2 more involved, higher quality projects than 3 or 4 simple ones that fall apart in no time even when constructed correctly. Less is more.
Thank you for taking the time to share your feedback. It is appreciated as we are always trying to improve for our customers. We are sorry you were disappointed. Please feel free to reach out to our customer care department if not.
We try to pack our boxes full of experiments so projects sometimes need items from home. Typically these are our bonus DIY suggestions. If extra materials are needed from around the house it is in efforts to reduce, reuse and re-purpose or the materials would not fit in the box. We hope you understand!
This box was very basic and something I felt like I could make with my 4 year old at home. The printouts didn't stick well to the felt without running out velcro dots before we finished and there were not real directions with the exception of a finished picture of the weather stations. Frustrating ad my son wanted to do it himself.
Thank you for taking the time to share your feedback. It is appreciated as we are always trying to improve for our customers. We are sorry you were disappointed. Please feel free to reach out to our customer care department if not.
We try to pack our boxes full of experiments so projects sometimes need items from home. Typically these are our bonus DIY suggestions. If extra materials are needed from around the house it is in efforts to reduce, reuse and re-purpose or the materials would not fit in the box. We hope you understand!
I received the weather packet for jr. The items that I got were thought out and planned well for my daughter’s age. I was expecting activities that would wow her because she likes results. There were 3 items in the box and 1 of them wasn’t on the list so Technically I could only do 2 because there the other one was incorrect.
Thank you for taking the time to share your feedback. It is appreciated as we are always trying to improve for our customers. We are sorry you were disappointed. Please feel free to reach out to our customer care department if not.
This looks like it would have been a fun project for my daughter and she was so excited to do this but the package came so smashed that the contents are damaged and we are unable to try it out.
Hi Julius,
We are so sorry the carrier damaged your package! You can always reach out to our customer care team with an email as we are happy to help resolve any issues such as this. We will have another box shipped out right away!
Having trouble with the shipping. Have two subscription and so far only one crate has been received over two months.
Hi Janet,
We are so sorry for the delays! We typically do not have any issues getting our boxes to Canada. Due to extra precautionary measures and busy carriers the processing and transit times are much longer than we would like. We hope you are enjoying your box and things are better with your next shipment!
Unfortunately it was just a little complex for my little one.
Thank you for taking the time to share your feedback. It is appreciated as we are always trying to improve for our customers. When my daughter got her box last time we worked on the activity together, I would like to suggest doing the same because it is a great bonding experience. We are sorry you were disappointed. Please feel free to reach out to our customer care department if not.
Bought the Junior Box for my almost 3 year old but it was too advanced. It's not developmentally accurate to expect a 3 year old to trace a small item with a pencil and then count small squares on graph paper. Even the tools provided were too small - she could barely use the toothpick-sized mini pipette. I wish I had seen the other reviews that said the Junior Box was too advanced for the younger kids.
Thank you for taking the time to share your feedback. It is appreciated as we are always trying to improve for our customers. When my daughter got her box last time we worked on the activity together, I would like to suggest doing the same because it is a great bonding experience. We are sorry you were disappointed. Please feel free to reach out to our customer care department if not.
Based on reviews, I was expecting a lot more. We got the tiniest pinecone I've ever seen to make a pinecone birdseed feeder (something my kids have done many times already with better pinecones from our yard). Making window clings was sort of cool, but for the price I was hoping for more creativity, quality, and uniqueness.
Thank you for your feedback, Stacey. We’re extremely sorry that the box did not live up to your expectations. We will definitely consider the impact that the size of materials like pinecones has on children’s experience when designing future boxes.
The contents was not what I was expecting. I ordered the March box (before the deadline) I order to get the soap making kit but received something totally different t. My girls were very disappointed in the box.
I apologize for the mix up, Jennifer. Would you get in touch with our Customer Service team so we can help resolve this for you?
For almost $25 I expected more! The box I received was about bubbles which are fun and my daughter loves! However the items in the box were items I have laying around my house! Looking at the website pictures I expected items I don't have or hard to find items. I feel like the value of the box was more like $10. Not impressed at all! I look items I can't easily provide for my child when I sign up for boxes like this. I'm disappointed.
Hi Kristin! We are so sorry that you didn't enjoy your Bubble Science box. We are more than happy to offer you a replacement box of any of our past boxes on our website. Please send us a quick note with what box you'd like and we'll get it in the mail to you right away! - The Green Kid Crafts Team