Q: The description says the next shipment doesn't come until January. Is that correct? Was hoping to make it a fathers day gift.Asked by Amber C., May 2020
The description has been updated.
Q: Shipping to Canada, will duty apply?Asked by David T., February 2020
I do not know for sure but I have never heard from any of our Canadian customers that it does.
Q: My box came and the contents had spilled out. Can I get a replacement box?Asked by Jamie R., May 2020
We do replace damaged shipments. Simply email a picture of the damage to us (you can use the contact us page on our website). Then we will get you replacement items.
Q: Can you just order for the three months? If not how would you cancel the subscriptions?Asked by Lisa C., June 2020
To order three months of boxes either choose the 3 month option on our subscribe page. When checking out you can select non-renewal if it is a gift or cancel the subscription after purchase. OR select the monthly option and cancel before the fourth month's renewal. (Simply login to cancel, renewals happen on the 15th of the month)
Ordering was straightforward and painless. Shipping was crazy good. I had a question and it was answered the same day. Ordered for my husband for Father’s Day but he HAD to open it early. He was really surprised by the interesting variety and full size products. Even as a long time grilling guy, this was stuff he wouldn’t have been exposed to otherwise, and he loves that. I was only going to get one month, but we’re definitely renewing. Great as a gift or for yourself. Highly recommend.
The recipient of this gift loved it! Great selection of useful grill items.
I am so excited to get my first box! My Thanksgiving host made the most delicious smoked turkey for Thanksgiving with one of the rubs from a previous month. The black friday 25% off deal was too good to pass, I just want my box already to show off!!!!
Sent as a gift to my grandson and he loves it!! He called to tell me everything about it and how he was going to use them. He really likes the recipe cards that were included!
A great gift for males of all ages that enjoy cooking!
I bought this box for my husband's birthday and he adored it. The sauces we got were one we've never even heard of. Trying them out and making new recipes was a lot of fun. I will probably order it again for Christmas for him too!
Nice selection in this first box. Super quick delivery 😊
My hsband is from the south and has been missing good bbq since we moved to NY. I bought him thisand he was happy. The box has wood chips which he didn't use, so I bought him a smoker box and now he can use the wood chips and smoke in his small weber. He hasn't been a smoker before but now he is obsessed. The selection is good we get sauces and rubs from small companies we haven't heard of before and so far they have all been pretty good. The only issue is the large amount of extra bbq sauces and rubs we have right now, but since were in lockdown weve been eating in a lot. The black friday deal was pretty good so Im sending a box to my brother for christmas and I hope he loves it just as much.
My brother bought this four our father for father's day and he LOVED it. I decided to renew his subscription for Christmas and I know hes is going to be so excited <3
This was a gift to my husband for Father's Day. He enjoys receiving the box each month. Each box has had wood chips for smoking, a spice rub, hot sauce, and a bbq sauce or similar sauce. The wood chips are a sample size, but the other items have been full size items. So far all of the items have been items that we like. I get a shipping notice each month with a tracking number for the package. We have been very satisfied with Grill Masters Club.
I purchased this as a Christmas gift for my father. He loved the selection and the quality of the product.
But... I have a problem with a company that automatically renews your subscription without even an email letting you know they are doing it.
I gave this as a 3 month gift and thought that would be it, then yesterday I notice they debited my checking account another $110 with no notice. There is no phone number to reach them.
I believe that if you sign up a the customer yourself it should be reoccurring, but when you state you want a 3 month gift to someone I think the company should at least send out an email letting you know your initial subscription is ending and unless cancelling it will continue.
This box features a company you may have not heard of and a company that is known as a classic. Big Bob Gibson has been around for a long time and their White BBQ Sauce is a staple for BBQers. It is best on chicken. We paired that with a smaller company, Killer Cooks. They have some killer flavors with their Jamoca Grill Rub and Lower East Side Brisket Rub. As always we have our featured recipe included in the insert and more videos and recipes available for members.
With this box we went a little out of your standard BBQ flavor profile. Featuring Torchbearer Sauces' Oh My Garlic and Papaya BBQ Sauce, this box gives you some healthy and new alternatives to the same old sweet tomato based BBQ sauces. Pair that with the African Peri Peri Rub from Rub With Love and you truly have a unique flavor profile you won't get at your local hardware store. As always we have our featured recipe included in the insert.
We wanted to take the grilling classic and update it with some new flavor. Burgers will never be the same. With the Pain Is Good Smoky Maple Bacon Onion Relish and a solid All Purpose BBQ Rub from American Stockyard, you can make a tasty burger this weekend. On top of that we have our tip of the month to help keep those patties juicy and our recipe is a crazy burger you just have to see to believe.