Q: The description says the next shipment doesn't come until January. Is that correct? Was hoping to make it a fathers day gift.Asked by Amber C., May 2020
The description has been updated.
Q: Shipping to Canada, will duty apply?Asked by David T., February 2020
I do not know for sure but I have never heard from any of our Canadian customers that it does.
Q: My box came and the contents had spilled out. Can I get a replacement box?Asked by Jamie R., May 2020
We do replace damaged shipments. Simply email a picture of the damage to us (you can use the contact us page on our website). Then we will get you replacement items.
Q: Can you just order for the three months? If not how would you cancel the subscriptions?Asked by Lisa C., June 2020
To order three months of boxes either choose the 3 month option on our subscribe page. When checking out you can select non-renewal if it is a gift or cancel the subscription after purchase. OR select the monthly option and cancel before the fourth month's renewal. (Simply login to cancel, renewals happen on the 15th of the month)
The recipient of this gift loved it! Great selection of useful grill items.
Ordering was straightforward and painless. Shipping was crazy good. I had a question and it was answered the same day. Ordered for my husband for Father’s Day but he HAD to open it early. He was really surprised by the interesting variety and full size products. Even as a long time grilling guy, this was stuff he wouldn’t have been exposed to otherwise, and he loves that. I was only going to get one month, but we’re definitely renewing. Great as a gift or for yourself. Highly recommend.
Nice selection in this first box. Super quick delivery 😊
Sent as a gift to my grandson and he loves it!! He called to tell me everything about it and how he was going to use them. He really likes the recipe cards that were included!
A great gift for males of all ages that enjoy cooking!
I bought this box for my husband's birthday and he adored it. The sauces we got were one we've never even heard of. Trying them out and making new recipes was a lot of fun. I will probably order it again for Christmas for him too!
I purchased this as a Christmas gift for my father. He loved the selection and the quality of the product.
But... I have a problem with a company that automatically renews your subscription without even an email letting you know they are doing it.
I gave this as a 3 month gift and thought that would be it, then yesterday I notice they debited my checking account another $110 with no notice. There is no phone number to reach them.
I believe that if you sign up a the customer yourself it should be reoccurring, but when you state you want a 3 month gift to someone I think the company should at least send out an email letting you know your initial subscription is ending and unless cancelling it will continue.
I was pretty excited for this because I was getting it as a Christmas present. After all the taxes and shipping it was almost $40. I was honestly disappointed because it just felt like I could’ve went and bought quite a few more products and made my own box for the same price. I’m not sure if the brand is supposedly better but it was only three products and a sample bag of wood chips. It just didn’t feel worth it to me.
I am sorry to hear you were unhappy with your box. Our box features 3 full sized BBQ items, recipes and wood chips. We take pride in the companies we source from and expanding people's pallets for different kinds of BBQ. We understand it is not a perfect fit for everyone but if there is anything we can do please email us and we would be happy to help.
Delicious and fun!! Great customer service!!
This was a gift to my husband for Father's Day. He enjoys receiving the box each month. Each box has had wood chips for smoking, a spice rub, hot sauce, and a bbq sauce or similar sauce. The wood chips are a sample size, but the other items have been full size items. So far all of the items have been items that we like. I get a shipping notice each month with a tracking number for the package. We have been very satisfied with Grill Masters Club.
Great value for the products received - I would have paid double or more if I bought separately.
We started with the monthly to test it and ended up being a 6 month subscriber.
This box features a company you may have not heard of and a company that is known as a classic. Big Bob Gibson has been around for a long time and their White BBQ Sauce is a staple for BBQers. It is best on chicken. We paired that with a smaller company, Killer Cooks. They have some killer flavors with their Jamoca Grill Rub and Lower East Side Brisket Rub. As always we have our featured recipe included in the insert and more videos and recipes available for members.
With this box we went a little out of your standard BBQ flavor profile. Featuring Torchbearer Sauces' Oh My Garlic and Papaya BBQ Sauce, this box gives you some healthy and new alternatives to the same old sweet tomato based BBQ sauces. Pair that with the African Peri Peri Rub from Rub With Love and you truly have a unique flavor profile you won't get at your local hardware store. As always we have our featured recipe included in the insert.
We wanted to take the grilling classic and update it with some new flavor. Burgers will never be the same. With the Pain Is Good Smoky Maple Bacon Onion Relish and a solid All Purpose BBQ Rub from American Stockyard, you can make a tasty burger this weekend. On top of that we have our tip of the month to help keep those patties juicy and our recipe is a crazy burger you just have to see to believe.