Q: The description says the next shipment doesn't come until January. Is that correct? Was hoping to make it a fathers day gift.Asked by Amber C., May 2020
The description has been updated.
Q: Shipping to Canada, will duty apply?Asked by David T., February 2020
Hello,
I do not know for sure but I have never heard from any of our Canadian customers that it does.
Thank you
Q: My box came and the contents had spilled out. Can I get a replacement box?Asked by Jamie R., May 2020
Hello,
We do replace damaged shipments. Simply email a picture of the damage to us (you can use the contact us page on our website). Then we will get you replacement items.
Thank you
Q: Can you just order for the three months? If not how would you cancel the subscriptions?Asked by Lisa C., June 2020
Hello,
To order three months of boxes either choose the 3 month option on our subscribe page. When checking out you can select non-renewal if it is a gift or cancel the subscription after purchase. OR select the monthly option and cancel before the fourth month's renewal. (Simply login to cancel, renewals happen on the 15th of the month)
Thank you
I am so excited to get my first box! My Thanksgiving host made the most delicious smoked turkey for Thanksgiving with one of the rubs from a previous month. The black friday 25% off deal was too good to pass, I just want my box already to show off!!!!
Sent as a gift to my grandson and he loves it!! He called to tell me everything about it and how he was going to use them. He really likes the recipe cards that were included!
A great gift for males of all ages that enjoy cooking!
I bought this box for my husband's birthday and he adored it. The sauces we got were one we've never even heard of. Trying them out and making new recipes was a lot of fun. I will probably order it again for Christmas for him too!
Was a good box good shipping too
my husband had a three month subscription gifted to him. We really liked the boxes we got, there wasnt a sauce or rub we didn't enjoy using and eating. The wood chips we didn't use until after the subscription ended but then we got a smoker box and tried them out. i gifted one to my son too!
Our brother really loved this gift! It came super fast! Thank you!
My partner and I were gifted a subscription for Christmas and enjoyed it very much. We ended up subscribing on our own, being on the west coast its nice to get the small batch sauces and rubs one would find living in the south!
good customr support, helped out a situation with shipping.
This is my second box purchase. I got one last month for a friend and completely messed up the address. Customer Service was very helpful and fixed all the issues in a timely manner. My friend was pleased with the box itself, now I'm trying it as a last minute gift for my husband.
I purchased this as a gift and my son loved it
This box features a company you may have not heard of and a company that is known as a classic. Big Bob Gibson has been around for a long time and their White BBQ Sauce is a staple for BBQers. It is best on chicken. We paired that with a smaller company, Killer Cooks. They have some killer flavors with their Jamoca Grill Rub and Lower East Side Brisket Rub. As always we have our featured recipe included in the insert and more videos and recipes available for members.
With this box we went a little out of your standard BBQ flavor profile. Featuring Torchbearer Sauces' Oh My Garlic and Papaya BBQ Sauce, this box gives you some healthy and new alternatives to the same old sweet tomato based BBQ sauces. Pair that with the African Peri Peri Rub from Rub With Love and you truly have a unique flavor profile you won't get at your local hardware store. As always we have our featured recipe included in the insert.
We wanted to take the grilling classic and update it with some new flavor. Burgers will never be the same. With the Pain Is Good Smoky Maple Bacon Onion Relish and a solid All Purpose BBQ Rub from American Stockyard, you can make a tasty burger this weekend. On top of that we have our tip of the month to help keep those patties juicy and our recipe is a crazy burger you just have to see to believe.