Q: When is my subscription billed?Asked by Christine S., September 2020
Subscriptions are billed on the 11th of each month. If you subscribe before the 11th you will be billed on the first date, and then the 11th of the following month.
Q: When is my subscription going to be shipped?Asked by Christine S., September 2020
First boxes will ship out within one business day. All other boxes ship around the 4th of every month.
Q: What is the last day that I can subscribe to get this month's box?Asked by Christine S., September 2020
Cutoff is the 1st of each month. Orders placed after that time will be shipped the following month.
Q: How do I change my subscription preferences?Asked by Christine S., September 2020
We have never done any boxes before so this is our first. My daughter didn't have much on her list for Christmas so I thought this would be a great gift. My, was she surprised and happy to know she will be getting more. My mother bought her a box too. I emailed to say that she would be getting two and they accommodated us by making sure she got two completely different boxes. Both were amazing and she is so excited. One had a massager and the other had a leotard with personalized items. She has a unique name so the personalized items were a hit! She keeps asking when the next box is coming. I'm not telling her that it has shipped because she would be asking me daily when it will be here. We only got a 6 month subscription but I wish I got a year one. Can I actually change it?
Was expecting so much more from the box.. not happy.
Thank you for your review Danielle. We have reached out to get more specifics regarding your review. The products in our box vary greatly from month to month, and this month happened to be a holiday theme including a leotard, which is worth more than the entire box itself.
This box was more than we could have ever imagined! The quality of products included in this box was exceptional. We were shocked that all the items were so relevant to our gymnasts level. She was so excited to finally have a subscription box that was specifically created for her favorite sport. We can't wait to see what comes next month! If you aren't ready for the every month commitment I would say this is the perfect special gift for your favorite gymnast. Even as a 1 time buy the retail prices were way above the actual cost to buy the box. Well worth it!
Thank you Krista for your review.