Q: Why are you advertising a code (JUST4MOM) on your site that does not work in the checkout?Asked by Valentina H., May 2021
Hello there, Habitation Box is not participating in the "JUST4MOM" discount code. Habitation Box is showing a discount code of "HAPPYMAIL10" for 10% off your box. If you have any further questions about this please contact createjoy support team. Thanks!
Q: Hi! I'm trying to buy a subscription but when I click on subscribe, nothing happens. This is not happening with any other subscription on the crate joy website, only this particular box. Asked by Susan K., November 2020
Hi Susan, Habitation Box has been sold out for the month of December. Please check back on December 1st for the release of the January box. Please email with any further questions. - Kelly Agrey -- Founder of Habitation Box
Q: I didn’t see the happymail for 10% discount. Can you help me after the fact? Thank youAsked by Judith D., November 2020
You should be able to type in "HAPPYMAIL10" for 10% off at checkout. Please email with any further questions.
Q: hello Do you ship to South Africa? Thank YouAsked by Arlene D., January 2020
This can be shipped to South Africa, however I am unsure of the shipping charge. Please email Kelly @ habitationbox. com and provide your shipping address so I can check on this for you. Thank you!
After remodeling our home, I was struggling to find decor that I loved. Luckily I discovered Habitation Box. The items in each box are so thoughtfully put together. They are unique and aren't items that I can find in local craft supply stores. Kelly also helped me with ideas for our bathroom remodel. It was the the last room to be renovated and I was burned out. She is so patient and goes over the top to help with any questions. I'm looking forward to seeing this business grow and as always...impatient for the next box!
I purchased this as a Christmas gift for my Daughter-in-Law and she absolutely loves the boxes each month as they arrive. Even better, when she and my son recently purchased their first home, she simply reached out to Kelly and they were able to adjust the shipping easily and efficiently. I highly recommend this as a unique gift.
I ordered the Habitation Elite box but am receiving the smaller curation of this subscription. I have emailed requesting this be fixed or refunded and have been ignored. I would not recommend ordering this subscription through Cratejoy based on the customer service. Completely unacceptable.
Hi Jodi, we did in fact reply to your email. We let you know that this also happened with another customer who was subscribed on cratejoy. For some reason cratejoy has been having technical issues which is far beyond Habitation boxes control. We advised for you to subscribe directly through the official Habitation box website and never received a response from you. If you could kindly reply to your email so we can fix this for you, it would be greatly appreciated.
I got this as a Christmas gift for my sister. I got her the 3-month subscription She loved the first box, but feels the quality has gone down a bit each month. This current box included a candle that was chipped and one of the items was made of cardboard. A little disappointed.
The Christmas Box was by far my favorite box! The Merry Christmas sign was so big and perfect for my mantle!
I loved this box so much I've gone to their actual website and subscribed to the Elite box!
This is my honest review. I always subscribe and cancel future orders until I decide if it's something I like. I've gotten many shipments I did enjoy. However, one of the 6 items in my shipment was broken (the "thankful" sign). I contacted the seller and I offered for them to either give me a partial refund or send me a replacement. I did in fact verify this item was broken and offered proof in the form of photos. The seller offered me a $5 refund on an $84 box for one of six items. This was very offensive to me considering most of the items were low quality items to begin with. Then they offered me a discount on future orders -which I would have to want in the first place. The bottom line is this: I wouldn't purchase from this seller again. Between the low quality items and the lack of customer care I wouldn't consider shopping here again. Go to hobby lobby and pick the items up yourself for a fraction of the cost. I took into account that I was paying for someone to design the box and buy items that matched but it simply isn't worth the money, time, and the curator of this box really doesn't care. I gave the seller time to respond to my unhappiness about the $5 refund and they didn't reach out. Silence speaks volumes.
EDIT: SELLER OFFERED A REPLACEMENT IF I PAID FOR ANOTHER BOX. Their reply is...
Thank you for your honest review. We do sincerely apologize for receiving a damaged item. We do our very best to protect each piece and utilize fragile stickers to let the drivers know to handle each box with care; however once the box leaves our facility it is in the fate of UPS. We did offer you a replacement item which you did refuse so we went ahead with a refund. We have zero intention on offending anyone. I do assure you, we really care about each one of our customers and we are very sad to see that you are dissatisfied with your last box. As mentioned in our last email, we truly want to rectify this situation and have offered you a...
-Round Paulownia Wood Riser -16" Metal Candle Holder -Yellow Floral Candle Holder -"You Are My Sunshine" Lumbar throw pillow Habitation Elite + Blue Speckles Bud Vase+ 18" Beaded Sunflower Sign, Round "Keep Planting And Sowing. Leaning & Growing. Beautiful Things Take Time." + Brass Tray
1. Hello Sweet Cheeks Sign 1. Organic Hand Soap 1. Turkish Towel 1. Seagrass Basket 1. Succulent
Habitation I 2 Reindeer Candle Holders 1 Garland 1 Floral Bush with Berries 1 Birch Test Tube Vase 1 Mini Christmas Tree in Burlap Sack Habitation II 2 Reindeer Candle Holders 1 Garland 1 Floral Bush with Berries 1 Birch Test Tube Vase 1 Mini Christmas Tree in Burlap Sack + Merry Christmas Sign + Light up Angel
February "Love for your Home" Habitation I - Full Circle Brush Scrubbie - String Lights - Hand Towel - Sweet Grace Laundry Soap - Lidded Jar with Spoon - Ceramic vase Habitation II - Full Circle Brush Scrubbie - String Lights - Hand Towel - Sweet Grace Laundry Soap - Lidded Jar with Spoon - Ceramic vase + Mini House Shelf Storage + Rubber Cleaning Gloves + Sustainable Cellulose Pads
Kitchen Essentials Ceramic Serving Bowl Round Slate Board Wire Basket Wooden Riser- Hand-made in Indiana w/ reclaimed barn wood Hand Towel Sips Appetizer Picks Wood Wick 100% Soy Hand Poured Candle Market Tote with 100% Genuine Leather Handles Ceramic Mini Pot - Microwave & Dishwasher Safe Faux Pant
Habitation I - White Ceramic Pitcher - Yellow Floral Stem - Nesting Basket Set - Choose Happy Sign Habitation II - White Ceramic Pitcher - Yellow Floral Stem - Nesting Basket Set - Choose Happy Sign + Mini Wood Stool + Photo Frame
Habitation I - swivel chalkboard - baby's grass wreath - 12" - decorative bead garland in natural finish - "Let's stay home" sign 5" x 5" in a gray/whitewash finish Habitation II + Mini dough bowl + Tin house candle holder
Habitation I Pair of bronze candle holders. 15" & 10.5" Mini tree with red berries in a burlap sack. Friends & family gather here cutting board 19-3/4" Dried Natural Flax Bunch Habitation II - Everything listed above + Reversible table runner for Thanksgiving & Christmas Birch leaf garland Butter spreader "Spread Holiday Cheer" - made by local maker @thegivingspoon on Instagram. She hand stamps each vintage spreader, so each one is unique. We will be donating 10% of
Habitation I - Throw Pillow - Light up Angel - Jingle Bell Garland - Wonderland Soy Candle - Mini Wooden Tree - Mini Tree With Pine Cones Habitation II Everything listed above + 18" Light up tree Christmas Count down
Here is a sneak peek at the January box! Habitation I White floral cement vase Baby's grass potted faux plant Bronze lantern with battery operated candle included "Oh Hello" door mat "Have Courage & be kind" Coffee mug Habitation II Everything listed above + + 20" wooden planter box, hand made in Minnesota + 28" floral swag
Habitation I Wooden Cake Stand Wall Hanging Basket Mini Footed Ceramic Pot Pink Florals Wooden Multi Colored Hearts on a Burlap String Habitation II Everything listed above + Buffalo Check Throw Blanket + Cement Gnome
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