Pretty bad customer service - or lack of. Do not believe the promises that if the size is wrong, you’ll get a replacement. The sizes are off and no response from seller - after 4 messages. Disappointed!
I ordered this box for my brother as a Christmas gift and I wasn't certain what size to get him. After reading the seller's answered questions, one of which was could the shirt size be changed later- to which the answer what yes- I took a guess at his size and ordered a subscription. However, I guessed wrong and we needed a size bigger, which I figured wouldn't be a problem since the seller had said the size could be changed. I sent the seller 2 messages before giving up and they never responded to me nor was his shirt size ever changed. So while he did like the shirts, he couldn't actually enjoy the shirts since they were the wrong size and I couldn't ever get it changed for him through contacting the seller.
We gladly change sizes & shipping addresses anytime when requested. Cratejoy also allows subscribers to update these items directly on their subscription. We reached out to Caitlin and offered to send an entire new subscription worth of tees in any size needed but did not receive a reply.
These are my go-to shirts. The fabric is soft and comfortable for everyday wear. Also love the colors and design. I will definitely keep my subscription 👍
My sone lived it!
I bought a 6-month subscription as a gift for my daughter. She loves the shirts. They are super soft, true to size and hold up well after being washed. They always send a little something extra each month, February had a box of candy hearts. Definitely a good purchase!!
Awesome t-shirt subscription box and it comes with a bonus item. I'm so looking forward to my next shirt - oh and it's a soft shirt too!
I have really enjoyed the shirts. They have been an excellent extended Christmas gift!
Purchased a 3 month subscription and the shirts are great, comfortable and cool graphics with extra surprises included. Delivered on time and I can’t wait for my third one!
The ONLY issue was that this shirt was a gift for a guy, but it's more girlie. (Sugar skulls lol) The quality of the shirt is great and the size was regular to fit.
We have loved every single shirt that has arrived from Happy Family. They are soft and comfy, funny, and definite conversation-starters.