I have had several questions from the time that I began the subscription and being ever the night owl, I emailed Hart & Hess quite late one evening. Matt was super fast to reply and was quite kind and understanding. In fact, he has been nothing but kind throughout this entire experience.
Today, my Bee kit arrived. Now, originally I only purchased this at the request of my 11-year-old so, and it only seemed fitting for him to help open it. With each item that we unwrapped all eight of my sons "ooh'ed" and "aww'ed". They were clearly impressed and were already asking with the June box would be delivered because they are so excited to see what comes next.
Thank you Hart & Hess. We love your products and cannot wait for future boxes!
I can't say enough goods things about this box. I love how everything in the box goes together yet can be used separately. The quality of the products were top-notch and I already have them in their new home.
This is a must buy box and I can't wait to see what is in next month's box.
I enjoyed the box of bee themed items. Can not wait to use them all!
Couldn’t BEE more adorable. Loved the items, high quality and useful, will be upgrading to premium subscription
Overall the items were very nice and good quality. My wife was very happy with her Mothers day gift. The only discrepancy is: one of the coffee cup chipped durring shipping. Is there any way I could send it back to replace. Or even another item of similar value.
way over priced for the quality.
I’m sorry you felt that our quality was poor. It’s been an absolute pleasure having you as a customer through six months (two three month subscriptions), and I do wish you’d have let us know your concerns earlier in your subscription so we could work to address them. We’ve had consistently high marks from other customers on our product selection and quality, so your feedback is a welcome challenge. Please consider resubscribing if you feel that our quality has improved, we’ve got some great stuff coming!
Just received my first box and loved everything - the products were exactly as shown in the photos. Packing was excellent with most of it being recyclable. I especially love the pitcher, warming basket and the wooden spoons.
Wow! I’m fairly new to the world of subscription boxes so was not sure what to expect. I was pleasantly surprised at how amazing this box is! I will joyfully use everything in this box. High quality products and beautifully curated. Thanks!!!
Far exceeded my expectations
First box and it’s fabulous!!
I got standard but thinking of upgrading to premium...although standard is awesome!!
LOVE EVERYTHING ABOUT THIS BOX!!!!