by Syvanna M., Oct 12, 2018
The products appeared to be used it was super disgusting
That would definitely ruin the mood wouldn’t it? I assure you are vendor is very reputable and would not send used toys. We would appreciate if you would either return the item or send a picture so we can further review this issue and we will replace the item. Thanks for letting us know and we apologize for your unsatisfactory Scarlet Spice experience.
by Brandi S., Sep 04, 2018
I was very excited to get this box that I ordered back in I think the middle of July but I still haven’t received it. Tracking just says in transit to next facility. I have tried contacting the seller but I haven’t heard anything back. Contacted the post office and they said it was on its way and there’s nothing else they could do for me. Very unhappy.
We’re sorry that you haven’t received your box yet and we have no idea why it’s still in transit. Most domestic subscribers receive their box 1-3 days after we’ve shipped. Good news is it’s supposed to be delivered by this Friday. Unfortunately, we have no control over snail mail. Hope you enjoy the box once it’s received! If you have any more issues contact us at firstname.lastname@example.org.