Sep 16, 2020

Dixie M.

1 Review

1 Helpful Vote

Subscribed for 11 months

UPDATE Feb 21: After a box was stolen or misdelivered I reached out several times and in different ways, but received no response from Hawaii's Coffee Box. Since they ship with insurance I would be able to make a claim (or HCB could make a claim) on the lost package, but with no contact and no information it's impossible to move forward. Since the company seems to have gone silent I have cancelled my subscription.
----
I love the variety of Hawaiian coffees we've discovered through this box! It's been such a comfort in a year that we can't actually make it to the islands for a visit, and given that we need to have coffee anyway (NEED COFFEE) it is so handy to have some delivered every now and then. Not every shipment is a 2-bag shipment; as you probably know some Hawaiian coffees are very expensive. But many shipments HAVE been 2-baggers. I am very happy with the value. And I do like the little extra treats that sometimes come in the box. I would say it would be OK if the extras weren't always strictly coffee-related. (A little pack of mac nuts or something else of Hawaiian origin would be cool!)

Feb 16, 2021

Desirae K.

1 Review

2 Helpful Votes

Subscribed for 2 months

My gift recipient has yet to receive the product and after messaging the seller I have hear nothing back. VERY poor customer service!

Feb 10, 2021

Erin B.

1 Review

2 Helpful Votes

Subscribed for 3 months

I have attempted to contact the seller twice with no success. The first box of coffee shipped was horrible. Tasted like watered down tea. Contacted them to let them know that wasn't a good selection.
Six weeks later still hadn't received notification of second box to ship but if course I had already paid for the entire 3 month package, again no answer from the seller. 2nd box shipped 7 weeks after first, how is this a monthly subscription?

Jul 15, 2019

Diane L.

38 Reviews

35 Helpful Votes

Subscribed for 7 months

OMG~! smooth and luxurious!, it puts all the other coffee companies to shame! Worth every penny!

Feb 19, 2021

Bizabeth M.

2 Reviews

Subscribed for 2 months

Ordered a prepaid subscription as a gift December 2020. It is Feb 2021. There has been no shipment and no response to any questions. I waited 2 weeks before leaving a review to give the seller time to respond.

Mar 26, 2021

J N.

1 Review

Website hasn't been updated in a couple of years, no response to my inquiry, my initial account has been disabled, not sure if I got all of my coffee after cancelling subscription. No customer service. Used to be good and now it has gone downhill. How do I get in contact with someone to see if I have received all of my coffee and/or a refund for undelivered goods?

Sep 10, 2020

Trish S.

1 Review

1 Helpful Vote

Subscribed for 2 months

I’m love pure Hawaii coffee and this offered the best way to obtain it! 100% Hawaiian coffe from different regions of Hawaii. I’ve received 2 shipments so far and m loving it. I bought the 3 month package. Depending on what gets sent you either get 1 pound or 2 - 8 ounce packages. You have to sign up before the 14th of the month, shipments are sent at the end of the month! Customer service is through email and any issues are resolved. I totally recommend this if you want to try true 100% Hawaiian coffee. Which cannot be found in stores!

Jan 03, 2019

Lawrence S.

2 Reviews

1 Helpful Vote

Subscribed for 2 years

December's coffee shipment was over the top! The two bags of light and dark roast were just what I needed to get through Christmas and the new year. Delicious beans from growers and roasters who really know their stuff. In fact, I'm drinking some right now☕️☕️☕️. Thank you and well done!

Dec 31, 2018

Jerome S.

2 Reviews

1 Helpful Vote

Subscribed for 1 year

I've have been receiving the Hawaii Coffee Box for almost a year now and its like a little piece of Aloha in the mail everytime. Being able to try coffee from different roasters is amazing.

Jul 07, 2018

Lauren J.

3 Reviews

Subscribed for 2 months

I am so insanely happy with this box! My Ohana lives in Hawaii so I am very excited every month to receive a little piece of Hawaii! I think it's awesome including the story of where the items in the box came from that month! I have become somewhat of a coffee snob after this!

Aug 05, 2020

Tatjana N.

1 Review

Subscribed for 7 months

My mom loves her coffee and I’m glad every month she is looking forward to being surprised with new coffee to try.
The coffee is always fresh and good quality.

Jun 12, 2020

Sarah S.

8 Reviews

5 Helpful Votes

Subscribed for 9 months

Love this box! Best coffee ever.

Aug 10, 2019

Lisa W.

1 Review

Subscribed for 12 months

I squeal with delight when I see my Hawaii coffee box arrive in the mail each month. I feel like I'm touring a coffee plantation and tasting their best batch of coffee, but I save the expense of the airfare and hotel. It is a pure delight to taste coffees from different plantations each month. It's always a surprise, and it's always a delight. I don't think I will ever cancel this box.

Jul 19, 2019

Kathleen B.

1 Review

Subscribed for 1 month

Pur first box arrived and we loved the coffee and treat. Can't wait for the next two. I wonder if there is a way to request dark roast for the coffee selections? Thank you!

Jul 05, 2019

Amy H.

1 Review

Subscribed for 17 days