Q: Are the products cruelty free and vegan?Asked by Danielle S., October 2019
Thanks for your message! We ALWAYS look for brands that are cruelty free
and vegan first. We can't however guarantee that every brand we work with
will have these values, but it is something we look for. We also prioritize
brands that get their CBD from organically farmed industrial hemp.
Q: Hello, I just received my first box and I love it! My parents are interested in ordering a box, do you offer referral credits or anything like that?Asked by Mikayla F., October 2019
We're pumped you like your crate! We'll email you a special referral code
for you and your parents :). Additionally you should check out our Brand
Ambassador Program on our website. Win free stuff for getting your parents
and friends to subscribe! You can find info for that in the footer of our
website. Thanks for being you!
Q: Does any of these focus on the strains that combat pain? I have tried so many different CBD products and only one worked well, but the cost was prohibitive. Asked by Deanna T., October 2019
Glad you've found a product that works for you but I'm sorry to hear it was cost-prohibitive. CBD is coming down in price by the day but unfortunately, there are still some expensive products out there. The best crate for pain management is by far our Health and Wellness Pro crate. There are a mix of tinctures as well as topicals and rubs that are good for overall pain as well as spot pain treatment, respectfully. Shoot us an email to firstname.lastname@example.org for specific recommendations!
- Lowell (Hemp Crate Co Co-Founder)
Q: Hello, do you bill monthly or do you have to pay all up front? Thank you.Asked by Alberto A., September 2019
Thank you for reaching out with your question.
When you make your first purchase your first box will ship within 24
business hours! After that, your subscription will renew mid-month and your
subsequent boxes will ship the first of the following month. You can skip a
box or cancel anytime. Let us know if you have any other questions.
- Hemp Crate Co
I got my first box from Hemp Crate and was very happy with it! From the personal, handwritten note to the quality and variety of products, Hemp Crate pulled out all the stops. On top of it, the team genuinely cares about the customer experience. Overall, 10/10 recommend.
Thank you so much for your wonderful review! We definitely care about your experience so thanks for taking notice. We look forward to continuing to serve you.
This was my first box with Hemp Crate Co. What an amazing experience. The customer service was phenomenal, they answered all my questions very quickly. I also appreciate the the variety they offer as well size options available. With all the different companies out there it can be confusing to navigate the different options. I really like that Hemp Crate Co. is doing most of the work for me. They are checking to make sure the the brand is transparent and organic and they are great about providing education and useful information for the consumer.
Thank you so much for being Team Hemp Crate Co from jump street. You have been a frequent supporter of ours on social media and other communication. We really appreciate your support. You are the foundation of what we are trying to build here: a tight-knit community built on trust, transparency and quality.
HempCrateCo. is by far the best value you can get in a loot crate ordered May 3rd 2019 arrived 6 days later May 9th excitement was building because Hemp Crate is my first Loot Crate investment upon receiving the loot 1.The Presentation Quality is amazing also feels and looks Premium 2.Both HempCrateCo and I are excited because I’m the first customer located in Alaska upon Opening the crate I was met with a shout out got a Sticker, postcard and information about HempCrateCo and CBD Hemp in general Also inside I received 1. CBD Oil , Hemp Banna Toffy Lip Balm , CBD Bath Bomb , Hemp Cherry Energy Shot , Daily Use CBD Dropper “Pineapple Express Flavor” Am so excited to be a loot member and to see where the loots go
Thank you for your kind words here and on Instagram. We love when people get excited about our brand and our value proposition in this space. We look forward to having you as a loyal customer for a long time to come. Keep holding it down in the great state of Alaska.
These boxes have changed the way I view CBD and hemp derived products drastically by changing the way I recover after my workouts. I have been a Subscriber of the Health and Wellness and I loved the Starter box so much that after 3 months I decided to upgrade to the PRO. Some of my favorites recently have been the balms because of the help with recovery, although I start every day with the tinctures and noticed a difference through my afternoons. I also love the edibles, particularly Dr. Norms CBD cookies, so if you guys are reading this load me up with them! Keep the great products coming!
I have ordered subscription boxes in the past. This is the best customer service I have ever received. They answered all my questions. There site was very informative. I enjoyed reading the materials they had posted. The box was shipped promptly and discretely. There was a great variety of items to experience. My husband and I are senior citizens. We have been advised of all the benefits of CBD oil. This is a great way to find what works best for you. I like that they do all the research in finding quality products. I would highly recommend Hemp Crate Co.
So glad to hear your husband and yourself are enjoying your first crates. For first time CBD users, you are doing the right thing by trying as many products as possible and finding out what you like the best. If you find certain items you like we always carry them in our shop so could stock up on certain items. Your second crates just shipped. We hope you enjoy them as much as your first ones.
I have ordered multiple boxes from this company and have never been disappointed. The products are worth far more than they charge in my opinion. I have a few chronic illnesses including fibromyalgia and arthritis. These products have been absolutely wonderful to help curve my pain. On top of that, they have proved useful in helping to reduce my anxiety levels from my PTSD. My mother recently had spinal surgery. I live accross the country and unfortunately can't physically be there to help her through recovery. However, the first thing I did was to order her some great oil and a few cookies! She's absolutely loved them! The CBD oil helped her to relax for the first time since the operation. I am in love and will only order me CBD products here! Great job guys and thank you from both of us!
Thank you for your kind words! So glad to hear you received relief from our products and see the value we provide. Typically, a Starter boxes will have 4-6 items. It retails for $44.99 and there is usually about $70 in value in each box. Our Pro boxes have 6-8 items. They retail for $69.99 and have about $90 in value on average. Let us know if there is anything else we can do for you or your mother! Thanks for sharing your experiences.
I am absolutley amazed every month with hemp crate. Always new and exciting products to try. This subscription is by far my favorite (and I have kind of a few subs). Octobers box included so many goodies from mac and cheese, soda, capsules, a face mask, and so much more. It's always fun amd exciting seeing all the new products and what they can do to relieve my pain and help my health.
Thank you so much for your review! We have enjoyed chatting and getting to know you better the past couple of weeks. So glad you are getting relief from the CBD products. Looking forward to sending you future boxes and hopefully continuing to delight you.