Q: Hello, if I place an order in a couple of days. Will I get the box shown that say order by September 30th?Asked by Joyce O., August 2020
Hello Joyce, boxes shown are previous months boxes and unfortunately they're sold out.
Q: Hi, I am unable to find "About" information for your company. Can you provide the ship from location and contact info for inquires, disputes, etc.. What is the creation/start date of Hey Doll!?Asked by Melanie, June 2020
Hello Melanie. Thank you for your inquiry. "About" information can be found on our website. For additional specifics, please feel free to contact us via email.
Q: Are you billed every month or just when a box is shipped?Asked by Regina C., June 2020
Thank you for your inquiry. Cratejoy typically bills monthly and this is a
bi-monthly subscription. It would be easy to make this billing exception
for you. ☺
*The Hey Doll Staff*
I ordered a box for my goddaughters 13th birthday. Seeing her excitement made me glad I ordered from Hey Doll. Hearing her describe the items and how excited she was was great! Even her moth felt it was very age appropriate. I’ll definitely be ordering again! Great concept message and delivery!
I signed up my 10 year old as a birthday gift. She loved her 1st box.
Ordered boxes for my nieces and my daughter. They’re in LOVE. The products are high quality, and well selected. I love their website, and how they personalize the experience with a special letter. Well done! Every girl needs a resource like this.
The company was unwilling to fix a small problem with the shipping label. The contents were nowhere near worth $30. It came with a notebook with a cover about God’s greatness. We are not Christian. All in all, extremely disappointed.
Re: response to my review
I didn’t have an oversight. I ordered the box to be sent to one child and it came addressed to her sister. It turns out that it was a cratejoy issue and I was able to fix it, but you basically accused me of trying some kind of fraud instead of telling me how to fix it. Additionally, I wasn’t trying to fix the package that already shipped, I was trying to fix the next one.
I would not even have written a review for that alone, but the other, larger issue, which you did not address is that you are sending products specific to a religion without advertising it. It’s sneaky proselytizing.
Hi Alix, thank you for your feedback. We pride ourselves in expedited shipping. When notified of your error with providing the incorrect name, we responded to you immediately to inform that the box was already prepared and at the post office. It's unfortunate that your oversight would be used to negatively impact others views of our subscription box. We are confident that we provide a great service for girls, boosting their self esteem and remaining positive regardless of what life throws your way. Thank you for your business and we sincerely hope you find a mutually beneficial partnership.
The online description was a lot better than what she got. If the next isn't getter we will be canceling.
Rebecca, thank you for your feedback. We're sorry to hear that you did not like this months box, it's message and or content. Our themed boxes are curated for age appropriate young women based on the box you select. We appreciate your candor.
Just received the box I ordered for my goddaughter she is 14 really love the presentation, very creative , package arrived on time happy about this because with other subscription boxes I have had issues with this. I have no complaints totally satisfied. Will post pics soon cant wait to see what comes next.
The box is very well done and very well thought out. It is perfect for any young lady that you want to feel special. I also checked out the website, hey doll.net. it was also very well done. I am impressed.
Absolutely adore the box and theme. This is something I really wish existed when I was a young girl. The quality is excellent and very age appropriate. I feel like the contents actually exceeded our expectations, and we’re excited for the next ones. Thank you
My daughter absolutely loved the box. Quick shipping and the personalized note really made her feel special!
What a great idea. Very nicely done. This is great for any young lady. Not bad for some older ones either. I can see that much thought, time, effort, and consideration has one into the whole package. I think I know some young ladies that would just love this and be greatly uplifted by it. I'll have to place more orders as I'd love more young ladies to enjoy.
Job well done