The company was unwilling to fix a small problem with the shipping label. The contents were nowhere near worth $30. It came with a notebook with a cover about God’s greatness. We are not Christian. All in all, extremely disappointed.
Re: response to my review
I didn’t have an oversight. I ordered the box to be sent to one child and it came addressed to her sister. It turns out that it was a cratejoy issue and I was able to fix it, but you basically accused me of trying some kind of fraud instead of telling me how to fix it. Additionally, I wasn’t trying to fix the package that already shipped, I was trying to fix the next one.
I would not even have written a review for that alone, but the other, larger issue, which you did not address is that you are sending products specific to a religion without advertising it. It’s sneaky proselytizing.
Hi Alix, thank you for your feedback. We pride ourselves in expedited shipping. When notified of your error with providing the incorrect name, we responded to you immediately to inform that the box was already prepared and at the post office. It's unfortunate that your oversight would be used to negatively impact others views of our subscription box. We are confident that we provide a great service for girls, boosting their self esteem and remaining positive regardless of what life throws your way. Thank you for your business and we sincerely hope you find a mutually beneficial partnership.
The online description was a lot better than what she got. If the next isn't getter we will be canceling.
Rebecca, thank you for your feedback. We're sorry to hear that you did not like this months box, it's message and or content. Our themed boxes are curated for age appropriate young women based on the box you select. We appreciate your candor.