I ordered this for my friends' birthday, and she LOVED it so much, I decided to order one for myself. I ordered it on February 15, 2021. On February 22, I got a email saying that the box was shipped; however, the tracking on the package never came up. I waited about a week and this never changed. On February 28, I emailed the sellers to tell them of this and never heard back! Now, I am out $200 and I still don't have my package! From the other reviews, it seems like the sellers are hit and miss with whether or not this box actually gets to you! Definitely will not be renewing my subscription!
*Edit: I received my box over one month after it was shipped. The products in it were decent, but not exactly what I expected. A few of them I use daily, but others I doubt I will ever use. Maybe the next box will be better!
Ordered this and never received it
Scrap previous review... I was contacted by the seller shortly after writing my review. They explained what had happened and promptly rectified the concerns. I had not expected to hear from anyone so it was a welcome surprise. Despite my review the seller was very professional and helpful! I have not received my first box yet but it’s on its way and I’m very excited!!
Gifted from my wife. Was never a fan of subscription boxes but was happy to see the practicality of what I got.
Favorite item so far has been the cotopaxi fanny pack! Love that I can find use out of everything in this box. Highly recommend!
Finally received email saying with shipping info after over a month
I am BLOWN away by the quality of the items included and how useful everything is! I received the winter 2019 as my first box and it’s as if they looked at my Amazon wishlist- everything in the box was stuff I needed and I can’t wait to use everything on my next trip. As an avid coffee fan, the pour over pack and the carabiner mug hold a special place in my heart but honestly I had my eye out for a headlamp so was stoked for that as well! All the companies and brands were new to me and so glad I was introduced to them. I can’t wait to see what the spring box holds!
Update: Fast forward to Spring 2021 and I'm incredibly disappointed with the contents and value of box, a hat, fanny pack, plastics water bottle, some face masks, hand warmers and some fig bars. No inserts to read other than on buying new shoes?! Requesting full refund and have cancelled, bummer.
Ordered this subscription for Christmas present, received the first box without issue. When the time came to receive the second box, I was charged but then never received a shipping notification. Attempted to contact the Hikwize company three times without response. Cratejoy company was very responsive. Still have not received the package and am very disappointed with the customer service I have received from Hikewize, not worth the trouble, especially if it is a gift you are expecting to arrive within a certain time frame.
Received my first box 5 days after ordering. Happy with what I got and thinking about getting my brother one as a gift for his next birthday. Thanks Hikewize!
(Update) I was hesitant about keeping this box because my first experience with it (Spring 2020) was, “Ooooops I’ve signed up for the family car-camp box” just because the products were not as hiker friendly. The Summer 2020 box has completely changed my mind. The products are not only useful, they are things that I can use outside of hiking. In terms of overnight hiking, there’s still only 2 products that are light enough to pack (headband and Vapour bottle). They will get a lot of use. The hammock is great for day hikes or chilling in the park, and I’ll definitely use the wound spray on my partner who is accident prone (both on and off of the trail). THANK YOU for listening and creating an amazing Summer box. Already can’t wait for Fall.
Was really looking forward to this box as I’m a big day & overnight hiker. Had checked out the previous boxes and got really excited about the items that I could use on a hike such as the mess kit or head lamp. The first box came and I received none of the expected items, instead a box of things that I couldn’t use on a hike (heavy multi tool, book about RV’ing, and a light cotton hoodie). I just don’t understand; the stuff seems kind of random and not on theme. The one thing that I will use is the quick dry towel. The rest, I sadly need to give away to an RV’er maybe?...
I received the September 2019 inaugural box. What a great box! They have done a great job in selecting items that are practical for our outdoor adventures. And all of the products were of a high quality that I would select for myself. Looking forward to the next one!
High quality products and wonderful customer service!
I was so excited to receive my first box and I was so pleasantly surprised when it arrived! I have been a subscriber for 3 seasons now and I can confidently say that every season is new, creative, and PRACTICAL. I cannot tell you how many times I've seen subscription boxes that came with stuff that seemed cool, but in hindsight, I wouldn't actually need them. Keep up the awesome work!!
Box is great overall made an excellent gift
I've subscribed to pretty much every hiking box at this point, and Hikewize takes the win as my favorite quarterly box. The boxes are really high quality and I've actually USED pretty much everything they've sent. Plus customer service is awesome! A tiny bit more personalization would be nice (for example, the book they sent was very "camp with your kids" oriented--I don't have kids, so that was a flop. I do have a dog **hint hint for the next box**. Overall though, awesome stuff. My friend is subscribing too because she's jealous of all my loot!
Great box and exceptional customer service!
There was a little confusion with the shipping date but that seems to be an issue with cratejoy not hikewize.
The first box was a pleasant surprise. Lots of selection and good quality products!
Thank you so much for subscribing with us! We apologize for any confusion - we tried to get to the bottom of your concern as fast as possible. If you have not already seen, when the concern was raised, we addressed it immediately via email and assured you that your box would be shipped within 10 days of subscribing :) Kindly see the sign-up date in comparison to todays date. Let us know if you have any other questions, happy to help!!
The ultralight Gobi Gear backpack is really versatile. You can put it in your backpacking pack if you want a day pack. I am taking it to Hawaii to use for day hikes and it won't be impacting the weight of my suitcase and it takes up almost no space. The value of the items exceeds the amount paid, by far, even for bargain shoppers. I gave my husband the head sweat as he always uses those types of things, and the socks were the perfect weight for me since I hate thick hiking socks. I will try out the snacks on my next backpacking trip, which is the only time I eat bars since I hate them less when in the back country. I am looking forward to my next box!
One of my new favorite boxes—the curation was outstanding and I truly love (and have enjoyed) everything in the box. Can’t wait for the next one!
This was our first box and we were pleased with the contents. We will be able to use most of the items. There was an issue with shipping. As soon Hikewize learned of the issue they worked quickly to resolve it and kept me informed. I appreciate how well they handled it.
Not impressed at all. Everything seemed just thrown in the box...yes, presentation matters. It was a sweatshirt, a towel, a book, a knife, and a couple of snacks. I was disappointed.
Seller failed to respond to inquiry. Package shipped to incorrect address. Wont order from Cratejoy in the future.
I haven't received the last box. I waited a bit cause last time it also takes longer (delivery to Europe). But I still haven't received it yet. Very disappointing, cause the box is not really cheap.
I got this box as a gift last Christmas and I still use the items that I got in my box!
After experiencing it myself, I knew this would be the perfect gift for other friends and family members. I will be giving this subscription as a gift to 4 different people in my life this year!
Had a question about sending gift subscriptions and I received responses very quickly, which is very comforting, especially during the holiday season. Gift orders will be placed soon!!
I won a box as part of a work contest. I really had no idea what to expect, I just like hiking and we're going to Glacier this summer. I was super excited when I opened up my box. In it, there was a very soft sweatshirt, a soft water bottle, snacks like beef jerky and Clif Bars, a book about camping, and something else I can't remember :)
The sweatshirt has become my favorite piece of clothing. The snacks are perfect for eating on the road and even on my bike. I won another one this quarter and I'm excited to see what comes- I would definitely subscribe to this service though- it's great!