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The Stable Box reviewsReviews

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Disappointed

Jun 24, 2020
Jessica L.
2 Reviews
Subscribed for 3 months
Overall
Shipping
Quality
Curation

I ordered this box for my parents for Christmas. They have received 1 box out of 3 since Dec 2019 and it was fabulous! I have not received any more boxes or responses to multiple emails I've sent. I'm very disappointed in the lack of customer service. I feel horrible for my parents and giving it as a gift because they haven't received any more. They keep contacting me to let me know they still haven't gotten anything and I've been working with Cratejoy's customer service as well ... I'm so desparate just to get the dang boxes I paid for. At this point hopefully I just get my money back, so I can go buy them something else. :-/

Verified Purchase

SCAM beware

Mar 30, 2020
Helen D.
1 Review
Subscribed for 4 months
Overall
Shipping
Quality
Curation

I prepaid for 6 months as a gift for my mother, In 4 months she has received 1 box.
Now full disclosure we are overseas so i understand the time this takes but it is just ridiculous at this point.
Over these months I have sent countless emails to this company and had NO reply whatsoever. I feel embarrassed and dont know how to apologise to my mother that I was scammed. They happily took my money and then vanished.

At best the company just has terrible customer service and shipping policy at worst is a total SCAM.

Verified Purchase

Never received

Nov 05, 2018
Kate
1 Review
4 Helpful Votes
Subscribed for 5 months
Overall

Prepaid for 6 months, only received 2 boxes, not 6. Tried contacting company, and never heard back.

Verified Purchase
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