Q: Does this box come with dirt and pots??Asked by Marylynn F., June 2020
Yes! All of our subscription plants come in plastic nursery pots, with dirt already in them. The only exceptions to this are the terra cotta box, which includes plants in terra cotta pots instead of nursery pots; the air plant box, which include 3 air plants and no pots, because air plants do not need pots or soil; and the aquatic box, which comes with an aquatic plant that needs to be submerged in water, and does not require soil or a pot.
Q: Can I verify that delivery is possible to a slightly remote address before placing a gift subscription order? I'd like it to give this to my mother as a Mother's Day gift!Asked by Sarah H., April 2020
Sure! Please email us with your information and we can check to see if that's possible. I can't link emails here, but you should be able to find our email on our website, or you could contact us through Facebook Messenger.
Q: Are you able to switch the type of box or do you have to cancel and start a new subscription?Asked by Shelby G., May 2020
We can switch your subscription type for you! I can't link emails here, but you should be able to find our email on our website, or you could contact us through Facebook Messenger. Just send us an email/message with your information and we can get that taken care of for you!
Q: Why is subscription going to renew in May when I have yet to get what I paid for in April?!Asked by Terry S., April 2020
Terribly sorry about that! Our packing team gets backed up every so often, and sometimes there will be a delay for some orders. If your subscription box is late, you can always send us an email and we can look up the status of your order for you. I can't link email addresses here, but you should be able to find it on our website, or you could contact us through Facebook Messenger!
I haven’t gotten mine from April either and May is about to be charged in 5 days? April was my first month, this subscription is not off to a great start.
Same here. I subscribed early April and nothing shipped or received. I only recently received notification that my 1st box (April) was shipped out May 4th. This was after trying to contact the seller twice. They could be having delays due to the current situation and shut downs...
Im in the same boat. I messaged the seller. I was excited for this box and this is a total buzz kill. I would rather not be charged for a second box when I havent even received the first one. I get the shipping delays due to COVID19 but at least dont charge until a box has arrived.
I started this box in November and have enjoyed it every month. I understand that it can be hard to ship plants and make sure they are safe and sound by the time they are delivered. This month my plant definitely was a little worse for the wear - I’m hoping it will make it, but a lot of the stalks are needing to be cut off because they became very bent. I will continue to subscribe to this box, though I hope this won’t happen too many more times.
I would give it 5 stars if the plants were sent with just a little more info about them - I like the cards, I just wanna know more about them so I take care of them like they deserve!
My creeping charlie is so beautiful! I absolutely love it. I accidentally watered it too much this morning but it's my baby. The instructions are clear, I even taped it on the pot so I can continue referencing it! The only concern that I have is that there are always some dark/black spots on the leaves. I would love some advice on this. Other than that, beautiful!
This box is so fun! You get a plant every month with information about it. As someone who doesn’t know a lot about plants and has difficulty keeping them alive, I find the information helpful! The plants are nice and good quality as well!
When I learned that monthly plant subscriptions exist, I immediately subscribed to houseplantbox. I read the reviews and wasn’t really sure what to expect, but my first plant arrived today (just 5 days after placing my order) and I’m thrilled. My baby’s tears plant shipped quickly, was well packaged and had zero damage. The plant was well watered and is full and healthy. I’m super pleased so far and I’m looking forward to many more months of plants.
I’m so happy with this box! Ordered as a surprise for my mom and she got a fern yesterday and loved it! Even with it wrapped in plastic plus the 90+ temps we’ve had this week, it arrived in good condition. This subscription is a keeper. ❤️😁
This is a wonderful box subscription for a new home owner. You can decorate your home with one new plant at a time. I received as a gift and have had 2 plants so far. Both arrived packaged well. I like the little clippers that came in one box. Easy plants to grow. My pets are safe if they decide to nibble a bit. Which, is good because my kitten decided that the spider plant was his new garden!
I love love love this plant box! The plant I received was healthy and happy and it is beautifull! Very pleased 🙏☺️ The shipping took a little longer than it was supposed to but the plant was still healthy non the less 💚
Love my pony tail palm!! Came in great shape and was actually a larger plant than I expected. Can't wait to receive my next plant.
My first box and I love it!
I absolutely love it so far. The Lipstick plant came in good condition, rooted with its own pot and soil. The leaves looked healthy and it’s been doing well so far. I’ve only had it for about 3 days though so I’ll update if anything happens.
This boxed Includes: 1 - Ficus Lyrata in 6" Pot 1 - Peperomia Frost in 6" Pot 1 - Sticker
This Box Includes: 1 - Senecio 'Pickle Plant' in 4" Pot 1 - Sticker
This Box Includes: 1 - Moonlight 1 - Andreana 1 - Brachycaulos 1 - Bandensis
For November, subscribers receive a rare Dracaena Combo plant. A rare plant that has a combination of different dracaena houseplants.
For the month of August, past Premium House Plant Box subscribers recieved a large Jester Crown Fern and a random assortment of Succulents.
Succulent box subscribers received a large 4" potted succulent and a smaller succulent in their July subscription box.