Q: Sorry to ask this, but, how do we cancel the monthly box? Asked by Kristy S., December 2019
I need to only go to your bank to cancel this company refuses to cancel anything I begged from mine to be canceled then they told me it was canceled and the recharge me again this month and I've never received anything from them. Contact your bank and have him put a hard stuff on it and contact the better business bureau and report them
Q: Is there a male red hair care box or is it just for gals? (Would love to get something special for my red headed hubby <3 )Asked by Hilarie H., July 2019
No, it's for women. Unless he wants blush palattes, glittery hair loopies and make up bags. I'd say, go spend $25-30 on stuff at tj Maxx and build him a fun box. Just put sunscreen in every single one. 😉
No, it is catered to women but there is almost always sunscreen in the box so honestly, I don't know what else he'd need.
Q: Thought the book on red heads came free with a year subscription Asked by Dawn I., June 2019
Hi Dawn! We aren't sure where you saw this online but we're sorry for this misinformation! This offer does not exist. However! You do save when you purchase a year subscription AND our beauty box is on sale in our shop –– with free shipping!
Q: How do I stop this subscription?Asked by Mary B., May 2020
I was very impressed once I received the box. It took a while for it to get here, but any misgivings I had about the box or H2BAR are now gone, the products are perfect and lovely for any redhead.
Amazing for Redheads. I have shared this box with friends and family. I have been a subscriber for two years.
pain in June didn't get anything they told me it was for July's box then in July when I didn't get anything they said they ran out of subscription boxes they said I can get it in August I didn't get in August they said I gave him an incorrect address which Mayan shows because everything I fill out I screenshot shows I put my space number they didn't put it on the box and going to me beg them to cancel it back in July they refused to cancel it then they told me they canceled August and then they build me August and I still have not received any boxes June July and August so I've had to go to the bank and put a hard stop payment on them I had to file fraud against them and I have had to call the better business bureau on them and still they don't reply to my emails except with an automatic responder. Very bad company very unprofessional very poorly ran I would stay away from this company do not spending dying because they will keep ripping you off.
Hi Heidi, We’re very sorry you’re unhappy.
We see you subscribed initially on June 16. The July boxes were sold out by June 10. So, when you enrolled, the August would be your 1st box. Please know this is normal for us — we sell out frequently and depending on when you subscribe, you will be slotted in the next month’s box. We know it can be frustrating to wait, but it’s worth it when it arrives!!
We see you also input your address in incorrectly, without the apartment #. We’re happy to assist with getting you a new box! We’re waiting for your August box to arrive back to us (it should arrive today) before we can send it back with the proper address. We will...
Only one word amazing
I love my h2bar because its like it was made just me. And trying out all of these amazing redhead friendly products has been realy fun. I cait wait for the July 2020 h2bar box. I would definitely recommend this to any redhead.👩🏻🦰
In love love love love love with this box!!! Thank you guys for totally getting me. Its not easy being a ginger sometimes. U guys make me feel part of a community and alot less alone! I just love knowing u guys get it. Thank u so much for the hassle free purchase, delivery, and awesomely curated box that u undoubtedly put ur time and hearts into💚💚
I want to say, thank you! I love the items that are hand selected each month but wow! Your customer service is amazing. The best. I wrote a review a few days ago on the Nov box and mentioned how I dropped the lipstick and it broke at the base. Of course, no fault of yours. You guys sent me another lipstick. I never expected this type of customer service ever. Love this subscription box so much more now❤️💕 Thank you so much. Very happy customer
I have been a subscriber for a couple of years now. My favorite item in my Feb 2020 H2BAR box is the Derma E skin kit in the makeup bag. I am excited to see what the products can do for me. I look forward each month to receiving this box for my sensitive 'ginger' skin!
This is my absolute favorite subscription box! Their products are practical, useful, and beautiful. The value is always above and beyond. The customer service has always responded promptly and very courteous.
Products are amazing! Really helps my complexion and hair
The April H2BAR Box was valued at $119. The theme was 'Spring Is Here' and featured 6 'redhead friendly' beauty products.
The March H2BAR Box was valued at $87. The themed was "It's Your Lucky Day" and featured 9 'redhead friendly' brands!
The February H2BAR Box was valued at $100. The theme was 'You’re Beautiful' and featured 12 'redhead friendly' beauty products.
The 'New Year, New You' January H2BAR Box was valued at $105 and featured 7 'redhead friendly' brands!