Love the boxes
I learned about this box from a YouTube Unboxing video and was so excited! As a natural Redhead you have difficulty finding products suited for Red Hair and Pale Skin. I like how the co-owners test the products at least 10 days or more before introducing them in their boxes. I have been subscribed for months and I love this Subscription! The only complaint I have is the waste of packaging with the box and paper squiggles inside. I would think the boxes would be cheaper if they got smaller boxes and less paper.
Loved everything in my first shipment! Unfortunately the nail polish leaked and damaged the makeup bag. Sent an email about it and within 15 minutes had a reply that the items will be replaced and shipped out tomorrow. Looking forward to future shipments!
I ordered a 3 month subscription, and the confirmation email stated I would get a March box. I was concerned when it didn't arrive, and I contacted customer service. They immediately responded and apologized for their error. They also sent me a complementary March box. They were responsive and very nice. I really appreciate a company with good customer service.
I wasn't thrilled with the first box I received (full size items mostly nail products, not my favorite) and customer care kindly offered to send me different products. I received a great variety of full size and sample products tailored to my redhead sensitive skin needs. Good products & great customer care!
I've been happy with all the items in my H2BAR boxes. I have found many new products that I might not have even tried before. The colors are always the right shade! The Bed Head shampoo/conditioner are my new favorites. Why only four stars? My Bed Head shampoo lid/pump was broken and some of the shampoo spilled inside the box. I was able to wipe everything off so no harm there, but I have to remove the lid/pump and pour it out when I use it instead of pump it. It works, but is a little awkward.