Q: Hi I would like to send a box for my daughter’s best friends bday on feb 7th. Can you tell me when these boxes ship? Asked by Nicole O., January 2021
Our monthly shipping window is the 20th thru the 25th, but if you send us an email after placing your order we can get a box out right away for you. Hope that answers your question, let us know if you need more info from us.
Q: Would this box be appropriate for an 8 year old? Thanks Asked by Raeann M., April 2021
Yes!! Our TWEEN boxes are perfect for an 8 year old girl. Let us know if you have any other questions.
Q: Help! I ordered a gift box for a friend and need to change the shipping address to her address. How do I do this??Asked by Nicole O., January 2021
Quickly send us an email through the Cratejoy site with the correct address and we will make the change for you. Or you may be able to log into your account and make the change.
Q: What is the difference between tween and teen?Asked by Holly Z., December 2020
Hi, our Teen boxes include light makeup from time to time and perhaps a skin care product that the tween boxes would not. Also, when it comes to product or color options the teen box is a wee bit more sophisticated. There is not a tremendous difference it's mainly in the skin or makeup products, however any makeup we may put in is very light and fun and not a super mature makeup product. Hope that answers your question.
Great communication. Shipped Early for a Birthday present. My 11 year old daughter loves it!
I bought this subscription for my niece for her birthday and Christmas present for the year and this last box was her favorite! She sent me a picture with the biggest smile with all her goodies!
My daughter loved the butterfly theme of this box!
My almost 10 year old loved this box! Said the earphones were perfect (better than her air pods). We now have friendship rings, she gave me the L and O to wear. Super cute and a fun surprise. She’s looking forward to the next box!
You shipped an 11 year-old girl lip plumper! In the beginning, your boxes were amazing! They have slowly declined in the past 2 months. You could have shipped a fun summer nail color or lip gloss. A head-band. Tropical smelling body lotion. So disappointed!
Not enough make up samples. My new 13 yr old was disappointed after the hype of expectations. Waiting for 3rd box to arrive in coming weeks. Not sure I will renew.
I'm so sorry you were disappointed but we are definitely not a make up box, nor have ever claimed to be. We do put in a few items in our teen boxes that are fun for teens to play or experiment with, but we are not like an Ipsy or Glossy box in any way. Our entire premise is to help girls realize they are beautiful just as they are.
Ordered this as a CHRISTMAS gift for my son’s best friend and she still hasn’t received it. I’m starting to think this company is a scam and doesn’t really exist.
We never received this order. I am SO sorry and we will get this box out immediately for you.
I ordered the November box as a gift for my 9-year-old niece to give to her for Christmas, with the idea to have a few more shipped to her until the spring. As I couldn't open it to see what was inside, I was a little nervous about what she'd think about it. Well she LOVED it, yay! She got lavender incense, a pretty sun and moon silver ring she adores, some super cute fuzzy socks with a little heart smiley face, a little lavender soap, and a cute canvas zipper pouch with a little saying on it.
I would recommend this subscription to everyone! Also, Cindy at IBBeautiful was fantastic communicating with me regarding an address change. Very fast and polite.
These people are great and so is this subscription :)
Just ordered this box for my 10 year old for Christmas. She loved it and is begging for more. It came with a nice zipper bag, a ring, perfume pen, lotion and lip gloss. It also had quote cards. Would recommend. Pleased.
My granddaughter loves the items she got this month. One suggestion: There was a head band in the box, which they think might be a shower band, but are uncertain. Maybe you could put a little card in the box describing what is included. Obviously, some items are labeled, or are clear as to their purpose, but some are not.
November box was all about being yourself. Our theme was "Compare Yourself to No One Else But Be Wildly Yourself". The box was filled with fun items like Con Lab's terrific dry shampoo, "You're a Total Babe" rainbow face mask, "Dream" or "Love" rhinestone hair clips, adorable cat lip balm, and the cutest little fuzzy cat bag pack dangle that you've ever seen. Also included in the box was our empowering monthly theme card printed front + back with inspirational words!
Our October box was all about showing yourself some love, recognizing your strengths and celebrating who you are. Box was filled with silver necklace etched with 2 hands making a heart, "Hey Girl Relax" hand creme, Hydrating Hair Mask, Moisturizing Lip Mask, the sparkliest nail polish ever with bits of glitter, and, of course, our inspiring theme card and insets cards to remind you how special you are and the importance of loving who you are.
Our September box was filled with items and themes to remind you to see how beautiful you are. Items included a bendable fun tripod for your phone, the cutest little hanging cacti with the word "you are so loved" (great to hang in your locker as a daily reminder), gold necklace in the shape of a camera, cute little earrings shaped like eyes, and adorable sassy socks with "Are You Kidding Me" woven in. All packed around our inspiring theme cards.
"Be a Pineapple, Stand Tall, Wear a Crown & Be Sweet on the Inside". This was such a fun box filled with pineapple related things....an enamel pineapple pin, a gold pineapple necklace, yummy coconut face mask, multi string and chain shell charm bracelet, pineapple lollipop, cupcake bath bomb to pamper yourself.