Chocolate Subscription Photo 1

🍫 A Sweet Surprise Every Month

The perfect treat to pamper yourself or surprise a loved one. Each month, you'll receive a scrumptious assortment of artisan chocolates including creamy truffles, chewy caramels and crunchy nuts enrobed in silky milk chocolate, decadent dark chocolate and velvety white chocolate. Approximately 15 chocolates per box.

Questions

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Q: I see some of the reviews mentioning sugar free chocolate but that's not mentioned in the box description. Are they being sarcastic or is there a sugar free option?Asked by Nancy N., June 2020

Chocolate Subscription answered...September 2020

Hey Nancy! We sell over 75 scrumptious sugar free treats on our website. Check 'em out here: jackieschocolate . com/collections/sugar-free


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Q: Do you list the allergens at all? Would love to try this but gluten sensitive.Asked by Greg L., January 2020

Chocolate Subscription answered...September 2020

Hi Greg, thank you for your interest in Jackie's Chocolate.
Unfortunately, none of our products are allergen friendly. Even though some products do not contain certain allergens, they share production equipment and cross contamination is possible. Thank you for your understanding.


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Q: I was given a 3 month subscription. It has been about 6 weeks since my first box arrived. Is there a delay or do I need to do something to activate the next shipment? Thanks.Asked by Ilan G., May 2020

Chocolate Subscription answered...September 2020

Hey Ilan, thank you for your order. You can log into your Cratejoy account at any time to view your tracking numbers and delivery dates. If you have any questions, feel free to reach out by email or phone (844) 522-5438.


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Q: I didn't get a March box 2020. Are they going out late this month?Asked by Eileen K., March 2020

Chocolate Subscription answered...September 2020

Hey Eileen, thank you for your order. You can log into your Cratejoy account at any time to view your tracking numbers and delivery dates. If you have any questions, feel free to reach out by email or phone (844) 522-5438.

My 6 month subscription was renewed in December, and I haven't received a box at all this year. I've emailed them several times to inquire. Haven't heard anything back.
Up until this issue, they were always prompt and quick to fix any issues.

by Elisabeth G., March 2020

Chocolate Subscription reviewsReviews

Write a Review
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Best fudge hands down

Nov 23, 2019
Marcus B.
1 Review
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6 Helpful Votes
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I thought fudge was over for me, I'm on a keto diet to manage my blood sugar. Excited my fudge finally arrived. Never thought to take a picture of me eating it..but as you can see I ate it all bought two more lbs one as a gift to a friend also managing blood sugar. He wept...no exageration best fudge ever sugar free or otherwise hands down.

What I DON'T like about Jackie's...

Nov 23, 2019
Keith S.
1 Review
1 Picture
5 Helpful Votes
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Best sugar free chocolate I have ever tasted - you would never know it's sugar free - the only thing I DON'T like about them, is when I run out of them.

Great Chocolates

Nov 23, 2019
Debra G.
1 Review
1 Picture
5 Helpful Votes
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Jackie’s Chocolates are wonderful. The wait was worth it. The sugar free chocolates are some of the best I have ever had. Rich, creamy, and delectable. Can’t wait for my next shipment.

Hit with mom

Feb 23, 2020
Lisa P.
1 Review
2 Pictures
1 Helpful Vote
Subscribed for 2 months
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Bought as a gift for my mother in law. She loved them!! The chocolates were beautiful and delicious. I see 3 more months for mothers day in her future :)

Verified Purchase

DO NOT BUY

Jan 23, 2019
Victoria C.
1 Review
18 Helpful Votes
Subscribed for 2 months
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Overall

SCAM ALERT. I ordered a Jackie's Chocolate subscription as a Christmas gift for my brother. I received immediate customer service when placing my order. I placed my order and was told I would be receiving a free box to try as well. I was then asked to leave a review before I even received the order. I gave three stars, because I hadn't tasted the chocolate. I told the seller that I would update the rating once my brother and I received the chocolates and had a chance to taste them. They replied by pressuring me to give me five stars. I replied saying that I was surprised that they would ask me to do that. They responded by canceling my order that same day in November WITHOUT TELLING ME. I had no idea. So I gave my brother the certificate for Christmas and he expected to receive the order (as promised) on January 5. He obviously didn't get anything so two weeks later I contacted them to ask where the order was. NO RESPONSE. This is a total scam. It appears that this company only follows through on orders for customers who give them five stars. Do yourself a favor and STAY AWAY.

Verified Purchase

Only received 1 mo. of a 3-mo. subscript

Mar 09, 2021
Julie M.
1 Review
7 Helpful Votes
Subscribed for 2 months
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I ordered a 3-month subscription through Cratejoy for Jackie's Chocolate in late December 2020. I received my first shipment the first week of January, but it is now mid-March and I still haven't received the February shipment, nor the March one. I emailed the customer service email for Jackie's Chocolate a week ago, and they said they'd look into it, but I haven't heard anything since. I then called their customer service number, but they said that since I ordered the subscription through Cratejoy rather than directly through them, I'd have to deal with Cratejoy to resolve the problem. I looked for a customer service phone number or email for Cratejoy but couldn't find one; all I found was a series of FAQs. So I spent $89 on a 3-month subscription but only received one month. $89 for 12 chocolates, which, by the way, were nothing special.
I will never order a subscription through Cratejoy again (or Jackie's Chocolate, for that matter).

Verified Purchase

Do not order this box

Mar 17, 2021
Susan R.
1 Review
5 Helpful Votes
Subscribed for 4 months
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Sounds like something is going on with this company because they haven't shipped any of the boxes past the first one in December. Cratejoy tried to get a refund for me from them, but they weren't able to do so. That's almost $200 I spent for a 6 month subscription lost. I called Jackie's Chocolate and they were very mean and unhelpful.
My bank issued me a refund so I got my money back.

Verified Purchase

Ridiculous

Feb 20, 2019
Jake K.
1 Review
5 Helpful Votes
Subscribed for 6 months
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Wow...what a waste. The chocolate is good but I have to email customer service to every 35-45 days and remind them to ship out my box. Boxes are typically delayed by 1 month with constant email reminders about them to ship. Bogus. Don't buy this box. Seriously. Your better off making the box yourself and sending it to yourself.

Verified Purchase

Do not order!!

Mar 17, 2021
Lexy S.
1 Review
4 Helpful Votes
Subscribed for 2 months
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This company is a scam! Do not order from them. They will not send your boxes, and their customer service is not reachable. I ordered a 3-box subscription, and only my first box was delivered, 3 months ago. I have contacted them numerous times but cannot get an answer. They are refusing to refund me.

Verified Purchase

Great Christmas gift for my mother

Apr 24, 2019
Rick P.
2 Reviews
23 Helpful Votes
Subscribed for 5 months
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My mother lives sweets and I really wanted to get her something different, so when I came across a subscription of chocolates I knew I had the right gift.
Each month my mother texted me to tell me how amazing the chocolates were.
I chose Jackie's based on others' reviews and it seemed fairly priced compared to some of the others.
My mother told me they were some of the best chocolates she has ever had.

Verified Purchase

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Chocolate Subscription

by Chocolate Subscription
Creamy truffles, chewy caramels and artisan chocolates delivered to your door each month.
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