I got this for my mom as a gift. She loved the chocolates and packaging!
My wife loves getting this every month. It’s yummy and unique. Well worth the buy
GREAT! We look forward to this box every month. The flavor variety is perfect.
If you get this subscription be prepared to email monthly to remind them to get your box sent out. Almost every month of the 6 month subscription I have had to email to tell them to send the box.
Started off good. The first 2 months shipped on-time. After that I had to constantly email them to get a new box shipped. They definitely need a better fulfillment method. If you rely on your customer emailing you in order to ship the product they’ve paid you for... that’s not a great business model.
Chocolate is OK. Nothing you can’t but from the store though.
No, there was no problem with my shipping address.
No, there was no problem with my payment method.
Yes, I entered in all information I needed to.
Your business practices are just not good.
Thank you for your order. You can view your shipment tracking numbers at any time by logging into your Cratejoy Account. If you need help, our team is available 24/7 (866) 316-2717
I got it for my boyfriend’s mom for her birthday and she loves it! I found this after endlessly searching for a great gift for her, and I am so happy I found it!
I might get one for myself, I hope they have dark chocolate with coconut filling, that’s my favorite!
These chocolates are the perfect gift!
Jackie's Chocolate was a huge hit at Christmas.
I warn you! Do NOT order. They will NOT ship your boxes. I bought a 6 month subscription. The first 2 boxes arrived as they were supposed to. The remaining 4 boxes only shipped after I contacted customer service each time. Then the company automatically renewed for a second 6 months (which I would have loved to continue IF they actually sent my boxes without me having to email them each time!). I had to contact them when I did not receive my first 3 boxes of my second subscription. I am 1 week away from the next renewal date, have contacted customer service several times, and have not received a response, nor have I received any of the final 3 boxes. The bad thing is, the chocolates are very good. The problem is that they do not seem to actually ship your chocolates unless you contact them
Great chocolate and really impressive customer service. I've used Jackie's Chocolates as gifts and for myself and they've been great every time.
I changed from a small box to the next size bigger so I could get more tasty chocolate.
This chocolate is amazing and such a great treat once a month to myself! Love it! Great quality chocolate.
SCAM ALERT. I ordered a Jackie's Chocolate subscription as a Christmas gift for my brother. I received immediate customer service when placing my order. I placed my order and was told I would be receiving a free box to try as well. I was then asked to leave a review before I even received the order. I gave three stars, because I hadn't tasted the chocolate. I told the seller that I would update the rating once my brother and I received the chocolates and had a chance to taste them. They replied by pressuring me to give me five stars. I replied saying that I was surprised that they would ask me to do that. They responded by canceling my order that same day in November WITHOUT TELLING ME. I had no idea. So I gave my brother the certificate for Christmas and he expected to receive the order (as promised) on January 5. He obviously didn't get anything so two weeks later I contacted them to ask where the order was. NO RESPONSE. This is a total scam. It appears that this company only follows through on orders for customers who give them five stars. Do yourself a favor and STAY AWAY.
Who doesn't like chocolate? And chocolate that shows up as a surprise once a month? Nothing could be sweeter. Sent these to my mom for Christmas and it is the gift that keeps on giving! She loves that they are so festive and sent them to her best friend since she likes them so much. Definitely worthwhile!
My mom is a bit of a chocoholic, so I thought a six month subscription would be appreciated- I was right. She loves the chocolates. They are tasty and just the right size so she doesn't eat too many and regret it. She's especially liked the chocolates with nuts. Great job, great product, happy customers.
Sent this with love to my sister and heard rave reviews from the whole family! Thank you, Jackie's!
I ordered the prepaid year long monthly subscription for valentines day. So far my wife has only received 5 shipments out of what should be 12. The first shipment showed up a week early. All subsequent shipments that did ship only shipped after I logged a complaint and asked why I had to remind them when the months changed. The full amount for 12 months was charged to my card at the beginning of the subscription and my wife has received less than half the value of the gift. I would go with zero stars if it was possible. Since I can see the shipping information in the cratejoy account settings I hold them partially responsible, if they have the shipping information they should follow up with their vendors when shipments don't occur. Right now I have crate hate.
Thank you for your order. Please don't wait 6 months to let us know there may be an issue with your shipments. Our team is available 24/Call: 7 (866) 316-27177 (866) 316-2717