Jade & Co Succulent Boutique LLC is currently sold out!
Mystery plant box for passionate plant people. Grow your plant collection. Because flowers die.

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Jade & Co Succulent Boutique LLC reviewsReviews

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1

Damaged Product

Apr 01, 2019
Michele L.
2 Reviews
Subscribed for 3 days
Overall

Received a box of dirt, broken ceramics, and parts of plant. I contacted customer service and they told me to just cancel if I was unhappy with the product. Very sad.

Verified Purchase
Jade & Co Succulent Boutique LLC said...Apr 04, 2019

Thank you for reporting the damage! We take care to wrap and protect every plant and planter, but once in the hands of the shipper, it is out of our control. This is only the 2nd report of damaged contents since beginning subscription service. By providing proof of the damage as required by the shipper, it helps us to report the damage. However, the client refused to submit proof and refused 2 options for a replacement as well.

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