Japan Crate
- Japan Crate features CRAZY & EXCLUSIVE Japanese Candy - Comes in three sizes; Mini, Original, and Premium.
- Doki Doki is the ultimate crate for all things Kawaii.
- Umai Crate features premium instant noodles straight from Japan!
- Kira Kira Crate is the premier Japanese Beauty Crate!
- Free worldwide shipping!
Questions
Q: Is this a non hall product in itAsked by Unaish N., July 2019
Q: How long after purchase will it arrive? Asked by Abbie L., July 2019
They ship on a "rolling schedule" which according to their blog means if you pay by the 14th, it ships on the 20th. Pay between the 15th and 23rd, ships on the 30th. Pay after the 23rd but before the end of the month, ships on the 3rd of the following month. They do email you when it ships, but they don't provide tracking numbers. I get the email that my crate shipped on the 3rd, the first month it...
Q: do any of your products ship to ireland? Asked by Natalia K., August 2019
They ship worldwide so I would guess yes.
Q: Does this box have a Halloween theme each year?Asked by Kayla O., August 2019
I would say so based on the videos I have watched of people with this box.
I have been a subscriber for the last two years and both years had a Halloween themed box for sale in September and delivered late Sep/Early Oct.
Japan Crate reviewsReviews
Write a Review4.2
Average Subscriber RatingHappy Customer
Aug 03, 2019
Emily C.
I’m happy that I decided to go with this box this is my first box August 2019 premium it is worth the money it’s super fun and it’s super delicious
Verified Purchase
Scam!
Sep 30, 2019
Sarah D.
No crates & no refund. Scam. Reply to Japan Crate's reply: Ummm yes I have contacted you repeatedly & you have not helped me. This is Sept29 & I STILL do not have the crate I paid for July7! All you ever do is say "Is this your correct address"? And u know it is! You sent the last one there! (After months of emailing you about it of course). RUN FROM THIS CRATE!!!!!!! RUUUUNNN!!!!!
Verified Purchase
Hi Sarah! We sincerely apologize for the experience. If you would like us to provide assistance, then please contact us at your earliest convenience.
NOT WORTH IT
Aug 27, 2019
Ingrid C.
These are expensive boxes for what you get. It's fun for the first 2 boxes then you start to see some of the same cheap gums, candies and chocolates that are nothing special and a total waste of money. If you live in a city that has a decent Japanese shop, you're better off buying snacks from there so at least you pay for what you like and not end up with some random cheap stuff that you don't care for.
If you're still considering trying the box, DO NOT GET LONG TERM SUBSCRIPTION. Watch out for the auto-renewal. They don't send you a notification that your anniversary date is coming up and that they will be charging you for another round. The "cancel at any time" that they advertise on their website is NOT TRUE AT ALL. Once they charge you they never refund even thought they haven't sent you anything yet (or even got around to preparing your box) and can technically refund. I totally did not realize that my 12 month subscription (yes, I made the stupid mistake of signing up in the first place) is up for renewal as I haven't received my last box at the time. Canceled the subscription and notified them immediately after the email came through but they refused to refund because all they care about is getting your money and not the consumer experience. Now I'm out a few hundred dollars and stuck with a bunch of boxes that I don't...
Verified Purchase
Hi Ingrid! We sincerely apologize for the experience. To clarify, all subscribers are informed at sign-up that our subscriptions are set to auto-renew unless cancelled; all subscribers must agree to the disclaimer at the checkout window before they can subscriber. If you fail to cancel your subscription before the next renewal date, then you will be responsible for the renewal. Note, if you subscribe to a prepaid plan (3, 6, or 12) you are committing to purchasing those crates (at a discounted price). While you are free to cancel your subscription at any time, you will still be responsible for any crates remaining on your prepaid plan.
Simply Great
Nov 21, 2019
Sean S.
I have no complaints with this box, I got to try out all new foods and candys that hit the spot. Would definitely recommend!
Verified Purchase
Good and interesting
Sep 12, 2019
Lawrence B.
Great variety, and good value for the price. First shipment arrived promptly and in great condition. Box comes with a pamphlet describing each product and translating the instructions, along with a recipe suggestion using a couple of the products.
Verified Purchase
didnt get my box!!!
Sep 09, 2019
Hannah P.
I never got my box this month. i will contact the office for a refund if i don't receive it by the end of the week.
Verified Purchase
Better boxes out there
Jul 30, 2019
Desiree J.
The company takes a realllly long time to ship for the small amount of products you receive. The main problem was that I canceled my subscription when I knew I wouldn’t be home to receive that months box but then they just renewed it anyway. I had proof from my internet history I canceled it but they refused to work with me.
Verified Purchase
Hi Desiree! To clarify, the reason why your subscription renewed was because it was left active. As stated in the disclaimer (which is available at the checkout window), our subscriptions are set to auto-renew until cancelled.